"We have never experienced a better company from beginning to end than this one. I spoke with the sales team when I called to get a delivery estimate. She was open and honest and very informative. Our couch came earlier than expected. We received an email to confirm we would be available. The delivery was flawless.
Very professional. Also, $650 less than everywhere else for the same couch!! Absolutely so impressed with this company. We will definitely order from here again!!"
"HCC was AMAZING! They helped me delay the delivery on my furniture until I moved into my new apartment while still allowing me to take
advantage of the sale pricing.
Everyone I spoke with was professional and incredibly kind. My bedroom set, chest and nightstand arrived today and I could not be more thrilled. It's beautiful!!"
"I was about to give up on trying to find a Sectional couch because I couldn’t find what I was looking for and within minutes at HCC's store I found exactly what I was looking for.
The checkout process was so simple and easy, so stress-free and very excited about the price we got. Arrived in record time. This Catnapper sectional is so comfortable. We are very happy customers. "
"I purchased a 6 piece parker house sectional from HomeCinemaenter. The furniture shipped exactly when they said it would. The website was easy to use and the customer service was spot onl! They answered all of my questions. Furniture arrived and the leather sectional is gorgeous!
I will absolutely be purchasing more in the future from HCC.
"
"Do not purchase from this company. While the sales process is smooth and delivery is acceptable, the after-sales support is absolutely terrible. They require you to email for assistance, and their phone number is strictly for sales. If you try to raise concerns about their lack of email support, they will hang up on you.
After months of being given the runaround, I called again, only to be told—yet again—to email support, as if I hadn’t already tried that three times without any response. Their support team is completely unresponsive."
"These guys did a great job answering all of my many questions I had before, during and after my purchase. They kept me informed as I had knowing ordered many pieces of furniture for my entire home, but Drichsen continued to keep me up to date in terms of daily ship times and carriers.
Great communication and all around team. Everything was received in record time, setup in my home and looks amazing. All of oour family and friends have been amazed at the quality of workmanship in the pieces. Would definitely purchase from them again!"
"I love Home Cinema! We ordered our Catnapper sofa from here last year and unfortunately a tree fell on our house during one of the hurricanes and we had to get a new sofa and of course went with HCC again!
Best customer service and comfiest couch ever!
White glove delivery and so professional! Will always buy my furniture from them. Michelle was incredibly helpful and thorough throughout the entire process. Thank you!"
"This is the second time I’ve ordered from Home Cinema Center and I will definitely do it again! They are quick, efficient, friendly, & very thorough!
We ordered a bedroom set and dining table set made by Liberty Furniture. Arrived and looks amazing in our home. Also you can’t beat the quality and price! I’ve been beyond impressed!"
"HomeCinemaCenter.com removed all skepticism associated with online furniture shopping. From the time I clicked the purchase button up to the delivery everything was perfect. I was assigned a representative who kept me informed of every move of the entertainment center.
Once the entertainment center arrived at my home it was assembled without a scratch. I would definitely recommend HCC to my friends and family. Thank you for such a great purchase and transcation!"
"I was searching for a dining table set locally and found it online after the stores told me would be 4 months. I came across homecinemacenter and decided to give them a try because their price was reasonable and they actually had it.
My table arrived in less than 10 days and it was in perfect condition. We are extremely happy with our purchase. I am so glad i bought it from HCC and will do it again if I need to buy any more furniture in future. Good online store with good rates and great customer service!"
"I purchased a dining room table set with 8 chairs and am sooo happy with this purchase. The quality is great and at such an amazing price. There is a design element (gold line) on the table that was hard to see in the online pictures but I actually really like in person. The delivery process was seamless and it arrived within the estimated delivery window.
Amanda, the manager at HCC was so helpful and gave us constant updates on our order progress and followed up post delivery to ensure the delivery was successful and satisfactory.
The delivery team was wonderful as well."
"I was really impressed with the level of service I received. I had a great experience with the customer service representative at this company. He was very responsive and helpful.
I would definitely recommend this company to others. Furniture arrived in record time and looks better than it did online. Thank you so much!!
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"Purchased a dining room room set and am so happy with this purchase. The quality is amazing. I can't express enough how great this company is, especially their customer service.
I delayed my shipment for 1 month and Laurie was in communication with me during that time and even after I received the furniture. Products were in excellent condition when they arrived. It looks so much better in person than I could have imagined. Very sturdy, quality wood, and beautiful details. Drivers did a great job in setting up dining set. I will definitely buy from them in the future. Thanks again!"
"HCC removed all skepticism associated with online furniture shopping. From the time I clicked the purchase button up to the delivery everything was perfect. I was assigned a representative named Kelly who kept me informed of every move of the entertainment center.
Once the entertainment center arrived at my home it was assembled without a scratch. I would definitely recommend HCC to my friends and family. Excellent purchase and beautiful product!"
"The site was easy to navigate and really love the affordable prices compared to shopping in a store with salespeople. There was an issue with my new shipping address but HCC contacted me and resolved the issue really quickly. Customer service was very friendly and professional.
We ordered a complete dining room set with china cabinet made by Crownmark. Looks beautiful online. Even more so in person. Excellent quality and very sturdy. You can never tell when ordering online, but we were very pleased. Received order in record time and could not be happier. Delivery crew was outstanding. Emailed and texted prior to delivery. Very friendly and courteous. Thank you!!"