"I ORDER A LOT ONLINE. THIS IS MY FIRST WITH Home Cinema. VERY WELL DONE SITE FOR ONE THING AND SO CLEAR AND EASY. THANK YOU FROM SOMEONE WHO IS NOT COMPUTER SAVY AND SO APPRECIATIVE OF THE EASE OF USING YOUR SITE. I RARELY RATE MY EXPERIENCES, BUT I HAD TO EXPRESS MY DEEPEST GRATITUDE. AND YOUR PRICES...I'VE BEEN "SHOPPING" FOR A DINING SET FOR WEEKS WITH A NUMBER OF ONLINE STORES...YOUR PRICES BEAT EVERYONE ELSE BY FAR!
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"I would like to thank you for having Joan working for your company, this person is very cordial and nice plus very knowledgeable of all your company’s products, she really helped me with all my concerns. Thank you for all your help and making our home makeover a project to enjoy!"
"Our 10 year old living room set needed to be replaced. I searched all the local stores and the usual online furniture sites. Everything I found was way more than I wanted to spend. Then I found HCC. I found the sofa and loveseat recliner set that I wanted and for a great price.
Shipping was very reasonable considering it came all the way across the US. the company kept me up to date by email. Arrived in perfect condition and we are thrilled with the comfort. I will do business with them again. Thank you!"
"During a short wait for delivery of one of three desk set bookcases from Parker House I ordered, Account Assistant, Mike diligently sent me regular updates which kept this experience positive.
The library wall cabinets were worth the long hunt for just the right ones, and everything was delivered in great condition. Thanks to Mike, I would not hesitate to shop at HomeCinemaCenter in the future. Shout out to the local delivery team for on-time and careful delivery"
"I am very pleased with my purchase of the Magnolia Manor Table set. The price was better than any other seller, and the ordering process was seamless.
I did have contact with customer service regarding shipping because I hadn’t received any shipping information, but the packages arrived the following day. Amanda was very helpful and considerate and I appreciated her time. Thank you for a beautiful piece of furniture! I will definitely recommend your store to family and friends!"
"I found a sofa in a store that was supposed to have to lowest prices in the country. Thought I would verify if their claim was true. I found HomeCinemaCenter.com online and they carried my sofa. I was amazed at the price difference. I saved almost 2k and that included taxes, delivery, setup and a 3 year warranty.
The service was 5 star. The people I worked with were so helpful on the purchase and helped me save as
much money as I could. The other company told me it would be a 5 month wait to get my sofa, but I got mine from HCC in less than 4 weeks. That was the biggest plus.
They kept me up to date on the delivery date and I got earlier than expected. After delivery they were there to ensure my satisfaction and sent all of my warranty information. I would definitely buy from them again"
"I just got off the phone with John. I had been looking for a piece of furniture to exactly match a piece we already have. Fortunately, I found it on your
website, and it was a LOT less than I had been quoted by a local furniture. Back to John - wow!
Fantastic customer service. I will be calling him again in a few months to order furniture for our new lake house in North Carolina. You have an outstanding representative of your company in Garrett.
Thank you."
"I almost gave up trying to order office furniture due to the delays getting anything in my local town. I contacted Lisa and shared my experience and they took it from there.
I should have started with Home Cinema Center, it would have saved me a ton of time and frustration. The process was seamless from ordering to delivery. The cost was very competitive compared to others and the quality of the furniture was exceptional. I would highly recommend and will deffinetely be coming back with our next room makeover project!"
"It's not often that I have the pleasure of receiving both top notch products and superb customer service. I would definitely purchase my swivel chairs and love seat again.
The cushions are very thick and comfortably firm - just what I wanted. The accent pillows provide an extra appeal. Special shout out to the company's customer service who ensured all delivery and communication was 100%."
"I am delighted with my purchase and overall buying experience. I bought 8 seaters dining table set. The staff was always available to respond to my questions, even on the weekends. Once I placed my order, I was kept up to date with the progress of my order and delivery.
The delivery came within the timeframe that I was originally told when placing the order."
"I placed an order and was canceled due to not being in stock for 45 days. I've waited 6 months for a desk and 13 months for a dishwasher through COVID. They didn't even give me an option to wait for stock. I called the phone number and was told they only correspond through email and was hung up on when asked why my order was canceled. I asked via email and never got a response. Don't do business with this company! "
"I have nothing but good things to say about my ordering process with this company! I actually missed an email to confirm the order delaying the shipping date. Amanda was amazing and expedited the order even though I was the one that caused the delay.
I appreciate a business doing their due diligence to confirm online purchases as there are many financial fraudsters out there. The service Amanda provided was exceptional and I know where my next furniture purchase will be from! Thank you!!!"
"Fell in love with this beautiful leather sectional with 3 recliners built in at my neighbors house. Went to the store where they purchased it, but did not like their extended warranty. Expensive and only 2 years. Found HomeCinemaCenter online. Price was much better and the warranty was for 3 years at a better price than the retail store where my neighbors purchased their couch.
Amanda , our "success manager" was fabulous to work with and followed up during the entire process. Delivery was timely and professional, and definitely white glove as promised. Another benefit was that no payment was requested until the delivery process began. The retail store required 50% deposit on order"
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"We were very impressed with the way this company kept in touch with us about our furniture order. They kept in regular contact with us about the status of our order. And they were very attentive with our delivery as well.
Our furniture arrived in great shape with no problems. Thanks to Amber for keeping in regular contact. Would definitely order from them again
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"I found a sofa in a store that was supposed to have to lowest prices in the country. Thought I would verify if their claim was true. I found HCC online and they carried my sofa. I was amazed at the price difference. I saved almost $600 and that included taxes, delivery, setup and a 3 year warranty. The service was 5 star. The people I worked with were so helpful on the purchase and helped me save as much money as I could. The other company told me it would be a 10 month wait to get my sofa, but I got mine from in less than a months.
That was the biggest plus. They kept me up to date on the delivery date and I got earlier than expected. After delivery they were there to ensure my satisfaction and sent all of my warranty information. I would definitely buy from them again"