"HCC has amazing deals on bedroom sets and some of the best I have found online. I have ordered 2 sets and they came in beautiful..
Order arrived in faster than expected. Customer service has been a pleasure to deal with about all of my questions about shippng to product details. 5 Stars all the way!"
"Was happily surprised at the service I received with HomeCinemaCenter since I was really nervous about ordering and
spending money with an online furniture company. I had an awesome agent named Michelle and it couldn't have gone smoother.
They kept me up to date with phone calls, texts and emails.The delivery guys were excellent and I love my new furniture! Thank you sooo much!!
"
"I ordered a master bedroom set in February after seeing it at a retail store - I saved at least 40%. Due to supply chain disruption and transportation delays, the set arrived at my home earleir than I was hoping, and I was kept well-informed by Cassie in the Customer Service Department.
I love my new bedroom set. Great product for a great price with service to back it up."
"Reading through all these 5 star reviews are all by the owner and his crooked team. Please google Home Cineme Center Complaints and you will be surprised at all the complaints on BBB and https://www.complaintsboard.com
This guys pretty much sells damanged furnture and will threaten you with legal action if you ask for a return"
""I Purchased an entertainment center and a table set from HCC., made by Liberty. My contact was Amanda. The item delivery was very quick and Amanda kept in contact with me, kept me updated and thus the scheduling was easy to deal with. The Delivery guys who showed up at my residence where very polite and courteous and they put together the items and took all of the packaging material with them.
As an FYI, I don't normally write recommendations or put my reputation on the line for many companies, however, the entire experience with HCC company was indeed a pleasure and is much worthy of some praise. If ever in the market for more furniture, I would not hesitate to contact HCC. In this day and age, it is nice to find a company that still takes pride in their service and dedication to the costumer and customer satisfaction."
"Ordering online was an easy process. Worked with Toby who was very knowledgeable and professional. Did a great job at answering questions and explaining warranty and delivery options. Would definitely reach out Toby again for any future purchase needs from HCC. The delivery time was excellent and did an amazing job. Everything arrived perfectly and would definitely order again. "
"Aside from the cost which was a great deal, ordering through customer service was a pretty thorough experience. I felt safe and secure doing it as I havenever done business with this company before. But all of the blocks were checked and I felt very confident in my purchase.
I just received my item, and there were no delays which was amazing! Would definitely order from them again!!
"
"Surfing the internet looking for a sofa set that I admired at HCC, as I was adding to my cart the 3pcs I wanted, I did not see all of them in the cart, so I called their customer service dept. and got this wonderful person named Christine that help me with my purchase ensuring that I was getting
everything that I ordered. Christine's customer service attitude was very professional and superfast in assisting. Everything arrived perfectly and my family and I are very happy with our purchase. "
"I had a great experience with HomeCinemaCenter. Their customer service was really amazing, their prices are unbeatable and i live in a apartment building. The delivery guys delivered my sofa set set up to the 3rd floor with no issues. Not only that, but i had asked to remove my previous sofa and
put it on the curb and they did it, considering that the old sofa had to be broken into pieces in order to be carried out.
They really went above and beyond, i dont know of a single other company that would do this and not even try to charge you an arm and a leg for it!!! I'm sooo happy that
I chose this company and will definitely buy from them in the future, they got themselves a loyal customer for life! :)"
"We are so impressed with the service from Jacob! He was in communication during every step of our purchase of 8 library wall bookshelves, from when we purchased through delivery, and even afterwards. We noticed a missing accessory on one of the shelves upon arrival and Jacob made things right
immediately...and again double-checked with us to be sure everything was alright.
Such excellent service is not to be found these days and we will definitely purchase from Home Cinema Center again! We love our new library wall bookshevles!"
"I was really uncomfortable ordering furniture online but when I saw the three -piece set of Magnolia Manor Dining I couldn't resist. I talked with a sales rep who was very helpful and friendly.
The price was exceptional and delivery time was amazing! It arrived in good condition and was placed in my room ready to use. I love the high back which allows support for my head... very relaxing! Each piece is comfortable and very attractive."
"Horrible is an understatement. Sofa arrived 1 month after ordered and it looked like the box was rolled down a steep hill. Tried to call - no answer. Emailed twice - no response. Only order from here if you are ready to risk losing your money completely or live with beat up furniture. I wish I could post pictures. You would not believe how beat up the sofa was. "
"I ordered a leather sofa, chair, and love seat in January.. Amanda managed my account and communicated with me with updates and with the delivery company so that I could get my order as soon as possible.
Amanda was exceptionally helpful because of the supply chain issues in the
U.S. at this time, and I know her job was made harder. The furniture arrived very quickly and it is beautiful. Family, extended family, and friends are impressed with the quality of the leather and how comfortable the furniture is.
I recommend buying from this company, and Amanda as the manager of your account. Thank you!"
"I ordered a leather living room set in January 2022. Allison managed my account and communicated with me with updates and with the delivery company so that I could get my order as soon as possible.
Allison was exceptionally helpful because of the supply chain issues in the U.S. at this time, and I know her job was made harder because of it. The furniture arrived very quickly and it is beautiful. Family, extended family, and friends are impressed with the quality of the leather and how comfortable the furniture is.
I recommend buying from this HCC, and Allison was great to work with. Thank you so much!
"
"I want to take this opportunity to send a BIG THANK YOU to Amanda. She made our furniture shopping experience awesome. Her expert knowledge was evident and she made us feel comfortable when speaking to each furniture piece.
She helped us pick the right furniture for the right rooms. Amanda continued following up until delivery day. We are now all set, and we can't be happier with our furniture. Thanks again HCC, and we will reach out for more furniture very soon."