"Website says item in stock and will ship within one or two days. Not true. Takes a week to ship and two weeks to arrive. What a waste of time. "
"Our item was delivered on the exact date estimated."
"I have not received my order a do 12 days later still no explanation. The customer service man (India man) was difficult to understand and Zero help!"
"shipping was delayed several days after a ship notification was sent to me."
"I would never purchase an item from this company again. I was doing a bathroom remodel, and had to purchase all necessary items before my contractor started work. I purchased a programmable timer from Home Perfect on 02/06/15.
Contractor finally started work the beginning of April. Electrician came out to install this timer last week. He stated timer was defective and he did not install it.
I called Home Perfect to find out about returning this defective item. Was transferred to an India call center, where I was informed because I'd ordered the item over 30 days ago, and even though item was defective, they would not accept a return. They said I had to contact the manufacturer (Honeywell).
I did contact Honeywell, and all they will do is send me another switch, which I no longer need, as the electrician has already installed a new programmable timer.
It is ridiculous that a company will not accept returns of defective parts. They certainly are acquainted with contractors and their timelines, and know parts are not always going to be installed within thirty days.
I am now out the price of the new timer to replace this one and the $41.25 I paid for this time. I am very unhappy with this company and their unreasonable policies. Do not recommend. Use a retailer who will accept returns of defective parts."
"What you need to improve is to have an exact picture of the corresponding product in your catalog. "
"came quick and in 1 piece!!
worked out great!! and less expensive than my dealer!"
"The product delivered in excellent condition. The shipping was fast and on time."
"Order received very fast...thks"
"As promised and quick delivery "
"I only received 1 or 2 of my hand dryers."
"The Blanco granite sinks were exactly what we were looking for. The speed of delivery was better than expected and the shopping experience including price and ease of purchase was excellent! "
"Item was perfect, $100 cheaper than local retailers, and delivered to my door in 3 days! Amazing! Thank you for a wonderful experience."
"Was fast and great- so happy I got my stuff."
"After several days, I was informed by Tony that the product I ordered was no longer available from the manufacturer. Tony could not have been nicer and offered a possible substitute but it wasn't what I wanted.
I do wonder though why the website still said they had one available. "