"MY ITEMS HAVE BEEN ON BACKORDER FOR OVER 3 WEEKS AND MY WHOLE BATHROOM RENOVATION HAVE BEEN AT A STAND STILL. I CALL AND I GET THE SAME RUN AROUND. I HAVE VERY DISSATIFIED WITH YOUR CUSTOMER SERVICES! "
"Free shipping provided was by a company that doesn't even have a distribution terminal in my state. It took 4 weeks for them to deliver and when they did it was beat up. Home perfect did a good job of sending me a replacement by a different carrier, which arrived in good condition in less than a week. Overall home perfect did well and their customer sevice was responsive and easy to work with."
"I was very happy with my Home Perfect experience. The selection was great, the prices phenomenal and quick Fed Ex delivery. I bought another item as well. I have not had them installed yet, but so far so good. Great deal on hansgrohe."
"Easy and quick transaction and shipping. Will buy from them again."
"The three HansGrohe faucets I ordered were well packed and shipped and received very promptly. Home Perfect's price was the best I could find online. I am very happy and would recommend Home Perfect without hesitation."
"Had a quick order ...the customer service got it out timely even with a Holiday weekend. Got it the next Wed.....my client was very pleased. Will definitely use again!"
"I have placed 3 orders with Homeperfect, they delivered things on timely manner within 1 week I got my order. Customer service is excellent, I had one part screws missing and one defective (both are from Grohe) , they took care of me right away . that helps make my bathroom remodel easily. "
"thought it would deliver alittle sooner it came fedex, I get better results from UPS shipments but all in all pretty good.
Thanks Ron"
"Purchased foyer chandelier.they had the best price and a week later it arrived in perfect condition ."
"They didn't have the original farmhouse sink that I originally ordered..However, I was able to find a different one and was delivered imediately.."
"The order was delivered on time.
Perfect"
"Product arrived in timely manner and in good condition."
"Delivery took longer than expected, but arrived in good condition. Price was the lowest I found on-line. We have not tried to install it yet, so I hope all the parts are there!"
"Do not order here! I am trying to return the item for days now but I cannot to get anyone to speak to about it. I've been switched from one person to another, getting disconnected or promised to have my call returned.....never happened. What a horrible experience! I have a feeling that the customer service was exported to a very far country and they simply "not getting it"."
"Ordered Blanco sink. Received sink and noticed that it had a major crack. Factory box had been opened and poorly re-sealed. I should have suspected something was wrong from the start. Contacted Home Perfect and after sending pictures they agreed that the sink was defective and shipped another. This one's box also had been opened and re-sealed, but I did not suspect anything. The replacement seemed ok upon inspection, and I installed it. Four months later a crack was noticed on the sink divider near the rim. This is a hairline crack, but still a defect. Contacted Home Perfect. They replied that any damages had to be reported within 2 days of receiving, and there is nothing they will do for me. Yes they are cheap, and now I know why. I would never buy from them again. I learned a lesson on this one."