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Return/Replacement policy:
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1/5

2020-04-17

Should of listened to the other reviews! Won't buy from again!

"First you gave me a invalid coupon code
Secondly you threw my brake pads loosely in a beat up box not even the original box with tears and holes in it and when I opened the box grease was all over the place and pads were chipped up! Truly bad service and won't be buying from this website EVER again!
"

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5/5

2019-11-27

Great prices and excellent customer service.

"Ordered 2 new headlight assemblies for our 2010 Honda Odyssey from Hondapartsoverstock.com due to their great prices and shipping rates. Received parts quickly but one headlight assembly was damaged. Contacted Hondapartsoverstock.com thru email about damage and they sent a return shipping label for damaged part and shipped me a new part. I had the new part in 2 days. Couldn’t have asked for any better customer service response. Will be ordering all my parts from them in the future. Thanks again Hondapartsoverstock.com. "


1/5

2019-07-16

Poor customer service ever

"I do not recommend Honda Parts Overstock, I’m really disappointed with this guys, they don’t really care about you! They sent wrong parts And more than 3 weeks waiting for the right ones and I don’t think they gonna send, tried numerous time to speak with them for nothing, not recommended "

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5/5

2019-03-20

Legit Oem parts

"This is the internet division for Lumberton Honda. Ordered oem seat cover for Honda Element. Ordered on 3/14 and arrived on 3/20. Was able to track and it's 100 percent legit. Best and lowest price including shipping. Highly recommend "

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1/5

2018-02-07

Won't return emails.Cant get them on the phone for returning item.Didnt expect this

"Would be great to be able to talk with somebody about returning items.Ive given up"


1/5

2018-01-25

Can't get a hold of anyone!

"I've been trying to contact someone there for the past two weeks to return the product I ordered. Nothing is wrong with it; I just don't need it after all. No one has responded to my emails of yet. I try to call their number, which will ring several time then hang up. As of right now, I can't recommend doing business with this company."


5/5

2018-01-06

Excellent Service

"When I called and talked to them..they helped me order the right part for my 2009 Honda Fit...It arrived today and it is the right part and since the part is plastic I feel it was packaged properly to arrive in perfect condition .Would use them again in a heartbeat !! "

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5/5

2018-01-04

Knowledgeable and helpful customer service

"Customer service was very helpful in helping identify the correct part. I was confident I was getting the right part the first time"


1/5

2017-12-07

No customer service

"I ordered the wrong part and when I called no one answered I sent 3 emails trying to correct and cancel order with no reply"

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5/5

2017-11-08

Fast and Easy

"Found the part I wanted and it was easy to purchase it and I got it on time, excellent service."


5/5

2017-11-03

Great service on a discontinued part

"I'd tried other sources without success, but Hondaparsoverstock.com came through in a timely manner with a very good price and quick delivery. Highly recommend."

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1/5

2017-10-23

Poor customer service

"I tried to talk to someone about my order through email and phone but none of them worked "

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4/5

2017-09-26

Great OEM parts

"Love being able to get oem parts direct. Only one wish to see retail/discount prices. Not sure if it's a discount over walking in to Honda but a lot easier."


1/5

2017-09-01

If I could give negative stars I would

"Ordered on line. after a few days checked progress on website. Shipping date said "N/A" Called they do not answer phon, no voice mail. Emailed, no response. waited a couple of more days still "N/A" on shipping date. Sent email to cancel order, called AMEX ( fortunately I used them, much better buyer protection than other cards) they cancelled the charge which had already been made in spite of parts not being shipped. Now 3 weeks later I get an email that they are shipping my parts. Checked tracking only label had been made not picked up for shipping. Emailed again to not ship. next day see that they had shipped. Not received yet but I will refuse package. These people are the worst, at best completely incompetent and uncaring, at worst totally dishonest. Their web site has cherry picked reviews showing they are great, DON'T believe it."

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1/5

2017-08-17

Zero Customer Service

"I was shipped the wrong part. I ordered part number 39103-SHJ-A91 but received part number 39103-SHJ- A11. I have sent three emails and no one has replied. No one will ever answer the phone. I am out $20.00. Therefore, I have come to two conclusions:
1. This company enjoys stealing from their customers.
2. They don't give a damn about their customers.

Save yourself some time and money , order your parts from a different company !!!
"