"Glad they had the part, but $12 shipping for an $8 bolt. It came 10 days later in a USPS flat rate box that I know costs $5.25 to ship, and is guaranteed in 2-3 days. So somebody is overcharging and under-delivering."
"I ordererd ten pieces of gasket - 28251-P4R-003, but just received five ones. I call and email to Honda parts overstock, but no one replied to me. Finally, I ran to local Honda Dealer to buy another five ones to solve this problem. I think Hondapartsoverstock is a fraud."
"Had exactly what I needed and arrived quickly but poorly packaged."
"Excellent services and good prices"
"Good price and very quick service. Also great customer service. I will be ordering something else in the future."
"Arrived and correct part dealer got wrong"
"Part was as described and shopped quickly."
"Easy payment fast shipping everything excellent"
"Listed unavailable items for sale and cancelled order. Would have been nice to know up front"
"Great price and shipping was quick"
"These are top notch guys to deal with. My orders ship same day or next day unless a special order item, then receive the order within 2 - 3 days after that. The one time I had a question about an item I sent an email and got a response within a few hours (may have even been within the hour, can't quite remember). I've placed about 4 or 5 orders in the last couple weeks and completely satisfied."
"Best parts website ever. Very well laid out with a comprehensive parts database. I especially liked the exploded diagrams for the different parts; it made it super easy to identify what I was looking for and I also found other parts that I will eventually need to purchase. I called and talked to a service representative and had a pleasant experience as well."
"Noit happy and rude customer service. I used the filter on their site to find a trim piece for my car. it directed me to the correct trim piece for the 2dr not the 4dr. When I called for return process I was told that the only way to return a part is to use the "my profile" which is nowhere on the site. Then I was directed to click the link in my order confirmation and finally found it. The customer rep sounded irked that I called and was happy to tell me that all returns were subject to a 20% restocking fee AND shipping is non-refundable. He was very clear about that policy and happy to inform me. Lastly, DON'T trust the filter on the site to get you to the right part. verify it from a secondary source to make sure that it fits your specific car. The return policy is very customer unfriendly!"
"Easy ordering process, parts came in quick and correct"