"I have shopped with this website for 3 years and have never had any issues with any orders. The packages arrive on time and are carefully packed. Each pair of lenses are placed in its own box and then wrapped again before being placed in the package.
The customer service team always replied to my queries within 24 hours and offered clear and succinct solutions.
The only time there were delays with my order was during a popular sales period where I had added an of stock item to my cart, however they informed me of this and I chose some replacements."