"Order department polite and friendly. Very knowledgable on product.
Delivery made as promised. "

"When I ordered a cooler from HotRef for Christmas, I was worried that it wouldn't get to me in time. I got it within three days so I was extremely happy with that. And the quality was really good. My dad is going to enjoy using his new cooler when we go camping."

"The speakers that I ordered were a bit of a problem but the customer service with Sara was perfect"

"Left a message and got a call next business day. Rep was extremely helpful and helping me pick an item that would ship in time for my wedding. It arrived with custom printouts two data later. Thank you!"

"Exactly what I wanted, great price, fast delivery. "

"Great product and price, shipment right on time, YES I would order from this company again. Thanks"

"Great product and service! Ordering the umbrella colors was confusing as they were not listed correctly, but I simply put a comment in when placing my order and a customer service representative quickly emailed me regarding this and made sure the correct color choices were sent in the order. The products arrived in good shape and in a timely manner."

"I loved the butterflies card place stand that I ordered, they look very pretty. Thank you"

"Very quick delivery and very satisfied with the product. The wedding isn't until April but I'm glad we are getting our ducks in a row before the holidays. Very pleased."

"Efficient and price !! Can't beat this."

"I got what I needed quickly. Thank you."

"I bought gifts for my wedding. Everything I ordered was of good quality. Some things were smaller than expected but everyone still loved it. The biggest issue was shipping. It was ridiculously overpriced! It was more than the total cost for all of the items I bought. I called customer services & was told it was expensive because they were shipping from more than one warehouse. Most places do but there is usually a flat shipping rate or it’s calculated by price order. Not here! There were no shipping promo codes to use either. So I will not be buying from here again. No one should ever pay more for shipping than the actual cost of their order because of the company’s lack of stock. It's just not worth it. So consumers beware... Shipping is insane!"

"I got my items, some of the fans had loose strings on them but overall they were good!"

"I expected the size of the font on the bowls to be a bit larger. It was very, very small and there was enough space to make the font bigger."

"HotRef.com had the product I wanted (atomic travel alarm clock), at a competitive price and delivered it to me in the timeframe I requested. I'm a very satisfied HotRef customer."