"I'm very pleased with the quality of the spa cover and their delivery service. I would use this company again if needed. Bob"
"This company is great to deal with. Much better and the prices are too then my original hot tub company. Started with a hot tub cover that was perfect when it arrived and the chemicals are great also."
"It has been at least a month and no hot tub cover as of today. No phone calls to tell me whats going on and when I do call, I am told it has been shipped, but know one can tell me just were the cover is. I see that my money has been taken out of my account, but I have NO cover, not happy at this time. "
"My cover looks great and is exactly what I ordered. It was delivered faster than expected too."
"Exactly as ordered and on time. Thx
"
"just what I wanted works great"
"your service was wonderful the thickness was less then I would like and the measurements were off slightly which is my fault "
"I just lost a days wages to wait on delivery truck that did not show up"
"Easy to order, arrived early, easy to install"
"Prompt service; great prices!"
"The ordering process was satisfactory. The delivery was a nightmare. We were told by Hot Tub to carefully inspect the product, because all sales were final, and we should send back a damaged or faulty product. The delivery company (Estes) would not allow us to look at the product unless we signed FIRST saying it was satisfactory. We called Hot Tub and they were no help. GET ANOTHER DELIVERY COMPANY. "
"Hot Tub Works always does a great job. "
"After waiting more than a month, the first cover arrived damaged and was returned. Three weeks later, a second cover arrived in good shape. It fits my tub nicely, and appears to be well made."
"It was the oight I was looking for and a good price for it.Thanks"
"Wasn't that much cheaper than buying from our local supplier, quality of cover is marginal at best compared with my local supplier, shipper pretty much dumped it against my garage door, wouldn't help to carry it to back of house, wouldn't take old cover, all things my local supplier did in past. I guess I got the crap service I paid for."