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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-10-06

"Nice cover, could use better packing. Cardboard was torn during shipping but fortunately, no damage."


Verified
5/5

2013-10-06

"The spa pillows I ordered were incorrect but I am satisfied with my experience because I called customer service and they sent me a label to ship back for full return because the product info was incorrect"


Verified
5/5

2013-10-06

"We are satisfied with the service, the product and the delivery. Thanks"


Verified
5/5

2013-10-05

"I enjoy dealing with Hot Tub Works"


Verified
5/5

2013-10-05

"We were satisfied with our purchase and plan to purchase again from this company!"


Verified
5/5

2013-10-05

"Great people to work with. I buy 2-3 hot tub covers a year and about $2000 work of chemicals. They are wonderful!"


Verified
5/5

2013-10-05

"Good prices and fast delivery. Every order has been correct so far."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2013-10-05

"Easy to order, great price and fast delivery. We found a great website."


Verified
5/5

2013-10-04

"great works good will buy again "


Verified
5/5

2013-10-04

"Everyone was very helpful.
Thank You
"


Verified
5/5

2013-10-04

"everything was as advertised and is good"


Verified
4/5

2013-10-04

"Got what I wanted quickly. Still not sure if I paid the best price."


Verified
5/5

2013-10-04

"great service ......had chemicals the next day!! "


Verified
5/5

2013-10-04

"They always have great prices that are very competitive."


Verified
5/5

2013-10-04

"Priced right and shipped on time. We are very happy with our new cover!"