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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-09-23

"Great service and delivery. Very professional!"


Verified
5/5

2013-09-23

"The cover arrived in a timely fashion and was exactly what I wanted and fit like a glove. No complaints and the higher R-Value has made a big difference in the time between heating cycles. $$ cost savings."


Verified
5/5

2013-09-23

"excellent from start to finish !!!!!!!!!"


Verified
5/5

2013-09-23

"Hot Tub Works is a great company, quality products at great prices"


Verified
5/5

2013-09-23

"Ordering is easy. Shipment arrives packed well in a timely manner."


Verified
5/5

2013-09-23

"The ordering process was real easy and quick. The shipping was also very quick. Also your prices were the best when I compared them to other sites and to my local hot tub stores. I am very pleased with Hot Tub Works!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Verified
5/5

2013-09-23

"quick delivery, item as described"


Verified
5/5

2013-09-23

"Everything was great - as ordered and a very prompt delivery. I couldn't be more pleased and I look forward to many future orders :))

Linda Arms
"


Verified
5/5

2013-09-23

"Awesome. Love your products and service."


Verified
4/5

2013-09-23

"Nice cover, good price, excellent communication, the only trouble we had is we specifically asked for no straps, and it arrived with straps. "


Verified
5/5

2013-09-22

"As always my products arrived in a timely manner and the order was complete. If I could change one thing it would be that you quit taping down the lids. I have Osto-arthritis really bad in my hands and removing the tape is a painful process. Thought you used to put them in plastic bags?"


Verified
2/5

2013-09-22

"when I purchased hot tub cover i was told that it would be shipped on 9-11-2013. I waited a week and then called and was told that
it hadn't been shipped. I tried to explain that I was leaving and would not be at the house when it would arrive. They said to wait and see and then call back. I am not sure this is good customer service.
"


Verified
5/5

2013-09-22

"Quick reliable Service, thank you!"


Verified
1/5

2013-09-22

"We still haven't received the cover. The first cover was addressed to someone else and ended up being bounced around for two weeks before we finally got it and then it was ripped. The second cover has not arrived yet."


Verified
5/5

2013-09-22

"Product was ordered and shipped to me quickly. Thanks"