"Product was as expected (this was a replacement for a previous similar cover damaged in a storm) delivery was on time and communicated well.
Excellent service "
"I compared many online and local vendors' hot tub covers and felt I was getting the best value from Hot Tub Works. I only ordered a very basic cover with no extras, but I received exactly what I was expecting and am quite please with the quality. The ultimate test will be the test of time, of course. The process of purchasing and receiving the product went without issue. I was incredibly pleased with the turn-around time. At first I was notified that I may not receive my cover for up to 6 weeks but I was using it within 2 weeks of my order. Phenomenal, thanks Hot Tub Works."
"Prices are right and order comes quickly. "
"Perfect ordering experience!"
"Fast service and great sale prices"
"The spa cover came in a well packed box and fit perfectly."
"Great value! Fast Shipping!"
"Ordered items packaged and delivered intact and without any damages."
"Delivery was scheduled for last Friday between 10 and 12. I was pleasantly surprised when the driver (Arrow Transport) showed up at 10:15. Driver helped me carry spa cover to my back patio, and had me inspect for damages. Everything was fine, cover fits perfectly. I plan to use your company for spa supplies in the future.
Peter
"
"Great prices, e.g. I got two filters for the price of one at my local Hot Springs retail store. Very quick, free delivery. What more could I ask for?"
"Quick delivery of exactly what I needed. The tech was great to work with."
"Dealt with HTW for 3 years. Always the right item at the right price."
"Excellent service and very reasonable prices. I will continue to order from this firm."
"Wasn't packed as well as previous orders, had a bottle of calcium booster that leaked, other than that all was good."
"Fast and efficient service at a reasonable price."