"Hot tub cover is well constructed and arrived undamaged and met my expectations."

"Easy shopping their website and fast delivery of correct product!"

"We were waiting 2 months for our order (Balboa Equiment Pack for hot tub - $1029.00) that was supposed be delivered in 3 days. We paid extra for the shipping. My repair man was waiting for the delivery and after 3 weeks he had to leave for other work commitments. I was not able to inspect my order until he was back two months later. Adding insult to injury, the blower that we received was for different voltage.Hot Tub Works is refusing to replace it or refund our money. I will not use them again."

"Great web page & received order within a few days. Will use them again for spa suplies."

"We are very satisfied with our hot tub cover. We have ordered 3 times from Hot Tub Works and are very pleased with your service. The cover we ordered fit perfectly and was made so quickly. Much faster than we were told. Thanks!"

"Delivered on time and very good quality
Thx"

"I got the part I needed very quickly."

"I've purchased several items over the past year, and have always been pleasantly surprised at the speed of delivery. The items are always first class. I will continue using HTW in the future."

"Good pricing and excellent support, when needed."

"I am always satisfied with the products I purchase from Hot Tub Works. This time, however, I bought a bunch of chemicals for the hot tub at my beach house and I found that the bottle Defender was in is leaking. The first time I noticed it, I thought the cap was not on correctly. When I went back this weekend I realized that the plastic bottle is defective and the leak continued."

"It took longer than I expected to receive the product"

"Everything came as ordered and in a timely manner"

"Tub cover arrived in good order and in a timely fashion. The fit is excellent."

"great to purchase on line and delivered promply to house."

"prompt delivery and correct items. 'Very satisfied"