"awesome seller thank you so much"
"The order was delivered very fast. Never a problem. The order was packed securely so that if package was dropped accidentally the contents would remain unharmed. "
"first cover came torn. In addition, when I submitted the meaurements, my tub measured 83 inches and they were coming up at 84 inches. I called and questioned this and they told me it defaults to one inch larger for fit. My cover arrived and is 85 inches. Instead of adding one inch like they said, they added an additional inch to their own measurement."
"They sent wrong product. Web site glitch on their end but blew me off as if I ordered wrong product. Agreed to take it back - with a RESTOCKING FEE deducted - insult to injury. I instead nailed the item to the wall of my shed as a reminder to not deal with this outfit again. Their telephone friendliness was a 4 out of 10 compared to hundreds of other companies I've dealt with."
"Your online webpage was easy to navigate made ordering my spa cover really simple and easy. Good job!"
"The service I received from Hot Tub Works was very good, simple and the cover arrived in a timely manner. I will continue to shop with Hot Tub Works. "
"great service. shipped out right away."
"The cap is too small, almost impossible to put on. My wife cannot put it on or take it off if I put it on. Not happy with purchase
"
"Was apprehensive about that corner measurement but your clear informational video was great and bolstered my confidence that even I could do this.
You were right! Couldn't have been more accurate!
Happy Customer!!"
"On time, all items ordered were accounted for. Will order from them again."
"on time with an invoice. very pleased. Canadians remember when picking up the packaged goods in the good ol USA to bring a printed receipt for CBSA, money for possible duty and you'll be good to go. JJD"
"i HAVE NOT GOTTEN THE ITEMS SINCE OURCHASING. TODAY IS 9/4/2013 THAT IS ONE MONTH. i'M ABOUT TO NOTIFY THE CREDIT CARD OF NON DELIVERY.
dAVID sTEIN I got the items thanks. you should not say that they would be here by 9-4"
"Very fast and correct delivery "
"Great product and service on delivery of my new hot tub cover. Highly recommend!!"
"good price, quick ship, no problems"