ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.94/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.13/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2022-09-22

MS.REBECCA OLIVER DID A GREAT JOB ASSISTING ME! THANK YOU

"KEEP UP THE GOOD WORK !! CHEERS"


Verified
4/5

2022-09-21

perfecto

"easy ordering and had what i needed to get the project done. "


Verified
1/5

2022-09-21

Very Poor Website

"Several issues. Entering address."


Verified
5/5

2022-09-15

Great Experience

"First time user Helpful Chat."


Verified
5/5

2022-09-15

Best sign of the times

"Always helpful - I can get just what I need "


Verified
5/5

2022-09-07

helpful customer service

"called to ask a couple questions before placing an order and the customer service was outstanding."


Verified
4/5

2022-09-02

Payment

"I had to pay with my CC even that is a product for my company and on top is a charged of CC handling. "


Verified
5/5

2022-08-31

Easy

"It was soooo easy to choose and place my order."


Verified
5/5

2022-08-31

Good customer service

"I spoke with a representative and feels like great customer service "


Verified
5/5

2022-08-30

Great Service!

"All it took was 1 phone call and all my concerns were addressed. Thanks!"


Verified
5/5

2022-08-26

Amy was awesome

"Amy is wonderful, a shining
Star!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-08-24

"don't like it processing fee carnage on CC"


Rep reply posted 2022-08-25
A rep from HotelSigns, SignArtisan, has responded:

“Thank you for taking the time to leave your thoughts with us! We did recently updated our policy to charge a 3.5% credit card processing fee, as many companies these days do. You will find that this has become a standard practice among businesses and that the rate is average. We understand that not all customers will want to pay this additional charge so we have added the option of eCheck payment which has no fees attached. You may consider using this payment option going forward to avoid the credit card processing fee. Should you have any questions or wish to discuss further, please feel free to reach out to our customer service team at cservices@hotelsigns.com. Thank you for your business!”


Verified
5/5

2022-08-23

Bkfst Sign

"Just seems like a long lead time for some vinyl signs "


Verified
5/5

2022-08-19

fast and easy

"fast and easy found just what I needed"


Verified
5/5

2022-08-18

Excellent

"fantastic!! Stephanie was great!!"