"it was easy to place the order and pay for it. And the cover arrived right on time. "
"Very responsive on filling the order and immediate shipment. My order arrived in three days via ground."
"ordering from hot tub things was effortless...as it should be!"
"Easy to find what I wanted. Order very smooth. Product arrived the next day, earlier than anticipated.
Very good operation."
"Thanks for the prompt delivery and low price."
"Great service and reasonable prices. "
"Hottubthings.com shipped my spa chemicals in plastic bags to contain any leaks and everything I ordered was neatly packed in a box. Great place to get Baqua Spa chemicals now that Leslie's does not sell Baqua Spa anymore."
"I ordered a spa product not available locally at an affordable price. I received the product in a timely manner, and have no complaints of hottubthings. I discovered the product I ordered did not fix the slow draining of the spa, bus that was/is my fault. Somehow I figured the product would solve my spa problem."
"ordered a pump it never showed up after 10 days i canceled my oder' this pump was backed ordered and i was told it was in stock. bad for bus Danny Stoots"
"I received the motor faster them I thought i would."
"Very professional. Took care of problems promptly. Very good customer service. Quick delivery. Will return for items as needed. They have earned a new customer. "
"The part we received was the correct part. We received it in a timely manner. Hottub is fixed! Happy customer!"
"everything went very smooth the parts arrived sooner then expected our hot tub is up and running again ,thank you Randall and Lesa Fisher"
" Fast shipping, about to find out about returns and customer service because of an error I made. "
"Customer service was incredibly responsive. I had called to ask some questions and then ordered online. When Rick recognized me by my order and realized I had made a mistake in my order, he called me to sort it out. It could have been a real mess, but Rick took care of it before it became a problem. Very impressed. Plus, the first part of my order showed up so fast--I was really surprised. Great service!"