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Product & services pricing
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Return/Replacement policy:
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Verified
5/5

2005-12-31

"Order was correct and shipped promptly.
Would definitely order from House of Games again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
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Being trustworthy
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Being knowledgeable
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Resolving problems
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Overall customer service
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-05-22

"Excellent place to purchase games! I made my order on Sunday and it was processed AND shipped the next day on Monday!! It came in by Friday, and it was packed very well. Very professional, very fast, very good!! Highly recommend this sight, especially for their discounted merchandise and excellent service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy