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pmt
Verified
5/5

2006-06-04

"I found this site after looking for some specialty tools. I ordered a number of items from this store, everything was in stock and my order was shipped in one day.

I did receive an incorrect item with the shipment, but one email to their customer service, and they immediately corrected the problem. The customer service I received far exceeded my expectations.

I would definitely buy from the again, and would recommend them to friends and family.

Thanks for the great service!
"

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Overall quality of ordering process
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Overall customer service
Customer service making decisions on their own
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