"The table I ordered is gorgeous and the delivery people were professional and patient."
"At first I thought $15 was too much for a sample of wallpaper but, having received a large sample, I feel the price was right. The sample is large enough for me to see what it will look like on my wall. It seems to be a quality paper but I won't be using it at this time because it's a bit too wavy for me."
"Love the shape of these, elevates the more basic apothecary jar. The small one is a great fancy cookie jar for the countertop and i'm using the large one on coffee table filled with rocks from the beach. Package arrived in good time and carefully packed. Very pleased with the product, value and service."
"When checking into my shipping status, I noticed that the price of the items I ordered had dropped. I began a text exchange with a very kind and diligent customer service representative from Houzz who was able to make the price adjustment and credit my account. My items arrived the following day and are perfect!"
"Only place that we could tile to match what we had. Prompt shipping."
"I ordered a 30 inch wide silicone kitchen sink protector and that size was confirmed in your emailed receipt to me. However, I received a 27 inch version. That's disappointing. I'm sure I could return it, but that's a lot of trouble, so I won't bother and I'll just live with the incorrect size. Mistakes happen, of course, but I bring this to your attention so that you will put better controls in place for your mail order customers."
"We are returning the vanity, it arrived damaged. "
"I bought a French Country chandelier for a bedroom. It's uniquely perfect! Thanks HOUZZ!"
"Only one driver delivered two huge and heavy boxes. My wife had to help him. Not cool"
"I ordered a mirror through Houzz. The mirror is beautiful. The shipping takes way too long. When I called to check on when it might get into shipping the rep says well it says the estimate to ship is from Feb 8 to Feb 20. This is only Feb 11 and the order says being processed. It was ordered Feb 4. I believe 8 days to process is a bit excessive but as I said the mirror was packaged very safely and is absolutely stunning on my wall in my new bath."
"Houzz shipped the wrong stone to me"
"Got my item lightening fast "
"I was a little concerned due to another package ordered after this was delivered first."
"Not happy only half was received … I’m told it will be 6-8 weeks before I can expect the other main item."
"It is beautiful, we love it"