"THe table is beautiful, much nicer than the picture! The quality of the product is great, with beautiful cutouts for the shiny material to be filled into it. Finish is nicely varnished. Table legs are nice metal. Can’t say enough about how lovely it is!
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"An email from Houzz one week before delivery stating that an attempt had been made by FedEx to deliver was unsuccessful. My order was still in the US. I don't know if this mixup was by Houzz or by FedEx but it caused me a week of stress trying to track it."
"There was no problem with the faucet but the Pop-up Drain Assembly was missing. When I sent you back the original faucet I also sent back the Pop-up drain with it. Some how I'm getting short changed."
"The recliner is beautiful, exactly what we were expecting. The only snafu was that the delivery service unloaded the chair, without notification, in the back of our house. If I hadn't gone outside to empty trash, it would have stayed there in the weather overnight or could have been stolen. For that kind of money, I woud have expected the chair to be delivered into the house."
"Fast shipment, easy assembly!"
"I ORDERED A VANITY. THEN MADE ANOTHER ORDER FOR THE FAUCETS TO USE WITH THE VANITY. WELL, THEY CONTACTED ME TODAY TO TELL ME THAT THE ITEM THEY WERE SELLING....THEY DID NOT ACTUALLY HAVE IN STOCK. SO, I WANTED TO CANCEL THE FAUCETS BUT THEY SAY..... YOU ONLY HAVE 30 MINUTES AFTER PLACING THE ORDER TO CANCEL.
I WOULD NOT BE CANCELLING IF THEY SOLD WHAT THEY ADVERTISED. NOW THEY WANT TO SCREWE ME INTO A PURCHASE THAT I DON'T NEED BECAUSE OF THEM!!
ABSOLUTLY TERRIBLE! SO SORRY I STUMBLED ONTO THEIR SITE. "
"Order Received and delivered timely. Good quality"
"Very happy with my purchase. Well packaged and delivered without issue. A beautiful addition to my home."
"I got these lights to go over my bar area. They were a little bigger than I thought they'd be. We put very dim bulbs in then to create a more moody vibe (5w, warm light). If I could snap my fingers and make them a little smaller I would. However, that said, they are beginning to grow on me. Very happy with my purchase. "
"I am happy with Houzz resolving the issues with both nightstands that arrived damaged but the boxes were in decent shape. The manufacturer's lack of quality needs to be addressed as the nightstands looked like they were damaged prior to be being shipped in the boxes that arrived at my door."
"Love my lamp but it arrived with a different shade than was advertised so now I have to replace the shades which is both expensive and annoying. "
"Shiny, cheap material, polyester shower curtain that came up during my search for "cotton shower curtain". Now, the seller, a third party, is obfuscating about a return. Didn't realize Houzz is just a consolidator, and the returns are handled by the third parties.
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"The dining set is absolutely beautiful, excellent quality!"
"The faucet we ordered is as it was depicted. It arrived in a timely manner and was not damaged. Thanks!"
"Just what I wanted for a dark corner of the condo living room "