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Huge Bee Group

6 reviews
1.04 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
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0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-09-19

"Purchased a $2100 system from them. Worked fine for about a year or so. Went to use the system today and it locked up on me, irretreivably. I tried to contact the company...no such luck. Their website is now non-existant and I'll take any help in getting a hold of them. Does anyone have any phone numbers for this company? Please email me at pipefitter174 and that's and AOL address so add "@aol.com". I wrote it like that in case there's any filter on these posts :)
Thanks
Marc
"

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Verified
1/5

2004-10-07

"On Sept 7 2004 I ordered a computer from this company. Now they are no where to be found. However, before they disappeared from the face of the earth, they were more than happy to charge it to my credit card.

I never did get the computer.

Simply put, THEY ARE CROOKS AND SHOULD BE PROSECUTED TO THE FULL EXTENT OF THE LAW. CROOKS.
"

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Verified
1/5

2004-09-29

"I purchased a wireless air card manufactured by HugeBee. It was stated on the auction that this was compatible with T-Mobile Services. It was, in fact, something that T-Mobile knew nothing about. When it did not work and I called for support, the tech. on the phone did not speak enough english to help me. I called T-Mobile and told them. They were not able to help me either nor were they aware that these cards were being sold using the T-Mobile name. I got a return number from internetishop and mailed the card back. They were supposed to credit my account. To date this has not been done, and when I call I hear a recording that states all circuits are currently busy. I think this is a rip-off out. Beware
Pamela L
"

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Verified
1/5

2004-09-29

"I bought a laptop omputer from them and it worked fine for a whole year then it broke just after warrenty. I sent the computer back through the internetishop.com to be repaired... 4 Month's later and a few dozen emails and phone conversations later I still have yet to recieve it back. This company is fraudilent Beware!!"

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Ability to determine if a product was in-stock real time
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Delivering products damage free
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Verified
2/5

2004-09-25

"I purchased a laptop and it was defective when received on September 1. I called and got the R number to return it immediately. To date I have not received a replacement nor am I able to contact them by phone at either the 866 number nor the 909 number. Nor have I been able to reach them through the internet. I am concerned that I can not reach them.
Pamela Loomis ****@****
"

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Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Verified
5/5

2004-08-29

"I am totally amazed by the speed and service I received from internetishop and HugeBee, as well as their product. I love my machine, of the 5 that I own, it is the only one that has always functioned flawlessly. My modem was struck by lightning, and they sent me a new one, free, no questions asked, and very little time spent on the phone. If you have any further questions for me about this company, I would gladly entertain them at ****@**** "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site