"I tried to order a mx85 twice. In the past I ordered 1 mx 85 license and thats all I have ever ordered from them. I am using it daily and have no issue with it as it is doing what I heed it to do. In this case I am trying to order a physical mx85 and the proper licensing with it as I had a pleasant experience in the first round. I like to reward good experiences with customer loyalty. Unfortunately I have places and order for the same items twice now and the result has been the same. Refunds. I have not asked for refunds, I was issued refunds. To the credit of HummingBird Networks they accepted the order but the payment processor rejected the order. I have about $8,000 **** in pending funds due to these two orders being on hold. I will have to use another card to purchase the equipment from another vendor until these funds release. The payment processor says my billing address is unreliable and that I have 5 chargebacks. Both lies. My only issue with hummingbird at this point is I asked them to advocate for me with their payment processor to get this order pushed through as they have acknowledged I have only ever ordered a single license and never have refunded. They see it in their records and dont dispute that. I asked them to advocate for me with their payment processor to that end and they refused. I will change this review if they ever do and report back the final experience honestly. At this point this is the complete story but i hope it doesnt end this way. The one star review is a reflection on a cold "No" when I asked for help."
"I placed an order for an Nvidia graphics card (an RTX 2080 Super) because Hummingbird Networks' website showed it "In Stock". A couple of days later I got a call and they told me that the item wouldn't actually be available for months. They were polite and honest - getting a refund was no problem - but I still think that "In Stock" should mean "In Stock"."
"We found ourselves frustrated with incorrect orders using a different vendor. We found Hummingbirdnetworks because they had the equipment we were looking for at a good price and they could get it to us quickly so we gave them a try. We received our order quickly as we hoped and it was actually what we ordered. Because of the first experience with them, we immediately placed a follow-up order for more equipment. They have not let us down and we will continue to use them in the future."
"Great experience and it arrived sooner than I expected. Will use again."
"Our experience was great! John helped us with technical issues immediately. We will definitely order again. "
"Hummingbird was fantastically helpful. I was buying a router and a switch and had mistakenly ordered two pieces of equipment that were incompatible. They caught it, called me up to clarify what I needed to do, and wound up saving me money as well as getting me equipment that would work. It came quickly and has been working well."
"Excellent - as ordered and timely."
"I was very happy with my purchases. I was to a point where I wasn't trusting our supplier so I went looking. The above and beyond extra effort I was given to understand what I needed and discuss options was greatly appreciated. On my last purchase alone of $460, I saved over $800 compared to our supplier for the same item. Thanks Hummingbird Networks."
"“I am totally satisfied with “Hummingbird Networks”. I needed a place to get CISCO compatible hardware and the Hummingbirdnetworks.com web site was easy to use, the prices were more than fair, and the product arrived even faster than I expected. It was a very good experience. I will use your company again.” Ken Hunt, Nye County Information Technology, Systems Administrator."
"All equipment worked perfectly and the price was very reasonable."
"The past several orders I have placed with Hummingbird have been sub-par quality, even considering the hardware was of used quality.
Bent casing ( will not fit on rack ) DOA cards.... Have noticed a decline in quality in the past 2 years."
"Sales rep. John Ciarlone submitted bids/quotes in a timely manner. This procurement analyst appreciated the responses because it made my job a lot easier. Thank you."
"great service, quick delievery"
"This was a good purchasing experience. The order was reviewed by a real human being, which often doesn't happen elsewhere."
"Received the order complete, on-time, and in the condition it was said to be in. It's already been deployed and works as it's supposed to. Very happy."