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Product & services pricing
4.38/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.53/5
Customer service:
4.82/5
Return/Replacement policy:
4.48/5


Verified
5/5

2023-12-06

Great products fast shipping.

"First time buyer. Will definitely be back."

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Verified
5/5

2023-12-02

Awesome service

"I called about a crimp nut. Heather was extremely helpful! I definitely encourage anyone needing help with hardware contact this company. I looked in or called all possibilities for the hardware I needed, most did not know what I was talking about. Buyett (Heather) answered all my questions and understood what I needed. Very positive experience!"

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Verified
5/5

2023-11-29

Nice service and quality

"I have cooperated with Huyett team for over ten years, I enjoyed working with them and the communication was very pleasant, worm and thoughtful service, strict quality contro, high quality and efficient work, and always put the customer's requirement at the first place.."

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Verified
5/5

2023-11-27

Great service and quality!

"I have cooperated with Huyett team for over ten years, I enjoyed working with them and the communication was very pleasant, you can trust the quality of their products, they really do well on quality control!"

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Verified
5/5

2023-11-27

Quick Response Time

"I had a small issue with an order I had and they fixed it so seamlessly."

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Verified
5/5

2023-11-08

5 star company

"Stellar customer service. Great website. Couldn't say enough about this company. "

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Verified
5/5

2023-11-04

Turnbuckle bodies

"Parts as expected. Delivered on time. Very easy."

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Verified
4/5

2023-11-01

Waiting for the information to return an item

"I am still waiting on the instructions for the return to the store "

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Rep reply posted 2023-11-01
A rep from Huyett, HuyettES, has responded:

“We apologize for the disconnect regarding your purchase. I can verify that your return request is in our system and our team will contact you soon. Overall, this process can take 7-10 business days for our team to review your return request and provide return instructions. We are sorry the processing time was not shared when you first called to start the return process. Again, we will reach out soon to provide further instructions.

Thank you so much for your positive feedback and the opportunity to help resolve this issue. Feel free to reach out to our Customer Service Team at sales@huyett.com, if you have any questions in the meantime.”


Verified
2/5

2023-10-30

Shipping Overpriced

"Material and Service is good, but shipping is way overpriced. Charged us like $40-50 for a flat rate postal box that we know is $17-18"

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Rep reply posted 2023-11-02
A rep from Huyett, HuyettES, has responded:

“Thank you for providing feedback regarding your recent shipping cost experience. At Huyett, we strive to accomplish fair pricing for all customers. Our team is actively reviewing your order to address your concerns and will be reaching out to gather more details. In the meantime, if you have any further questions or concerns, please don't hesitate to contact our Customer Service Team at sales@huyett.com.”


Verified
5/5

2023-10-30

Great prices and quick shipping

"The purchasing experience is always great and the prices are fantastic! Items ship quick."

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Verified
5/5

2023-10-26

G.L. HUYETT

"Easy to order. From start to finish the process is seamless and professional."

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