ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Hydroshop.ca

6 reviews
3.34 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2015-12-14

"Very Problematic retailer, up to a month to process an order (2 of 3 orders took more than a month to ship), Impossible to contact by phone and don't respond to email. Use at your own risk."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2015-07-06

"The Worst ... Do yourself a favor ...Try to call them before you order ... there will be no answer .. You can expect the same response when you have issues .. missing items, 3 plus weeks to process your order ... there are many better .. like I said at the start .. Do yourself a favor .. shop elsewhere "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-07-02

"This site is truly top notch. Their customer service agent Chester Stockman was very helpful answering some questions prior to sale. I am very happy with this merchant I will absolutely buy through them from now on even though there are great local shops. Oh and their prices and item quality are brilliant. Thank you hydroshop.ca team :-)
Sincerely, Gilles LeBlanc
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-24

"What a great online store. I love hydroponics and its always very difficult to find a store with such a big choice of products. They have in stock almost everything. When I placed my order I received my tracking number only 2 hours after and the next day the mailman was ringing at my door with my order. I was amaze!!!! I give a 5 star to this store!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-07

"Very cool people working behind the website. Fast shipping and good prices. The customer service is really good. Probably the best hydroponic online shop in canada."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-14

"My first experience with Hydroshop.ca was probably one of the best I had buying online. Alex from the customer service kindly help me out with my 2000 questions. Tremendous choice of products, the shipping was free for me and it took 3 days from the moment I ordered and the moment I received the order.Very cool. I'll buy again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A