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IGg Factory, Inc. [also: HandHeld Items]

8 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2013-01-30

"Ordered a cell phone case for my new 4g smartphone and it arrived quickly, was an EXCELLENT price and the quality is superb. We are ordering a 2nd case and probably other items. Great first impression for me."

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Verified
1/5

2012-02-16

"Look out, charged my card an never received any of my items! They don't answer phones or respond to emails. Complete riposte something should be posted negative when they go to buy from them, isnt there internet securities you can report them too.I'm so ticked off ___holes!! Rating -50"

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Verified
1/5

2012-01-02

"Same Company as HandheldItems.com

Horrible Service - Not sure if my item even shipped!

I ordered an item from them over 12 days ago, and have yet to be notified it has been shipped or for that matter processed. I have E-mailed them three times to check the status of the order (at worst - it should take no longer than 3 business days to be shipped), I have also called them during business hours 4 times and have never gotten through.
"

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Verified
1/5

2011-10-11

"I ordered items (about $12) on Sept. 29. I was sent an email that it was shipped on October 1. Apparently that is a lie since as of October 10, I had not received the items even though I paid extra for expedited shipping.

I called them on October 7 and October 10 and was told both times that they couldn't track my order because their "system" was down. I have yet to receive a complaint I filed with them.

Last time I order from them even thought their product list looks nice. I encourage everyone else to stay away since they seem to be operating a scam shop.
"

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Verified
1/5

2010-03-06

"That was the longest I've ever had to wait for a small item to be shipped to me from California. Will NOT do business here again. Very unsatisfied with the wait. Took almost two weeks to receive my item..."

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Verified
1/5

2009-05-29

"I am very disappointed in this store. I ordered my item on 5/14/09 and paid for Express (3-5 day) shipping. After 10 days (on May 24th) and they still hadn't shipped the item, I cancelled the order and purchased it elsewhere. They STILL shipped the item, but not until May 28th. Ridiculous. I received the item from the OTHER vendor before these guys even shipped it.
Now, I finally got a response to my cancellation today, May 29th telling me to just refuse the package and they would refund later. I wonder how long that will take. I am a very unsatisfied customer. Would not purchase from them again.
April K
"

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Verified
1/5

2009-01-22

"I had ordered from Handhelditems.com in December, and was so pleased! The items arrived within days (much quicker than anticipated), and were awesome.
This is no longer the case. I made a second order on 1/7, the items have not been delivered, my credit card has been charged, their "mailbox is full", and the one time the phone was answered, I was transferred to someone in Tempe, AZ, who claims to know nothing about this company? Run - don't walk - away from this company
"

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Verified
1/5

2009-01-20

"Ordered a case for BB Storm plus cellphone charger on Dec.31, 2008. As of January 20, 2009, have not received anything. No one answers the phone. No response to repeated emails. Have initiated chargeback process; complaint with BBB. Suggest you do not do business with this company."

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