"Terrible, terrible experience with this company. I placed an order and waited a few days, when I went back to check on it, I found that my order had been cancelled the next day with no communication or notice whatsoever. I emailed them and received no response. I left a review on their site to try and get their attention and finally got a reply to that just saying they can cancel orders for no reason at their discretion. Worst customer service I could imagine. They also deleted my negative review. As others have said, they delete any that are less than 5 stars just to keep their ratings up! I recommend you avoid this company at all costs. "

"I purchased a Nitcore charger. It shipped within 24 hours and received it without any issues at all. Pricing was right on par with Amazon after shipping etc. I would buy from again.

I did not want to buy form Amazon as some people reported getting fake items. Amazon gets products from multiple sellers and puts them all into the same bin. Some fake, some real."

"The web store IMR batteries.com sells the fake batteries. I got the chance to test them and all of them turned out to be fake. Be aware!"

"I bought 4 batteries here and they were faulty. I contacted the customer service but Jason told me that it shouldn’t happen. So I’m left here with dead batteries that I paid for. Avoid this website. "

"I recently purchased 3 batteries from imrbatteries.com. 2 of the cells were bad and they wouldn't stand behind what they sold me. Bad customer service as well. Basically told me tough luck."