"Worried because confirm e-mail said Special Order for PRS SE Soapbar II Maple even though showed in stock on website. Called a few hours after placing online order. Gentleman said that a brand new in box item was not in stock but they did have one on display. After inquiring when a new one would be avail, I was put on hold and when gentleman came back on, he said he made a mistake and a new one would be shipped next day. Followed up 5 days later as I did not get ship confirmation, Richard said that it had to come from warehouse and was ready to ship. After still not getting a ship notice by the end of the week I called back and was told it shipped that day. Guitar came and was obviously a display model without original box, pick scratches, lite scratches on back an a finish dent near the jack. Too much trouble to pack back up and send back. Buyer be cautious."