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Verified
5/5

2008-03-13

"Got my 9600GT card from these guys. Shipped the same day. No issues"

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3/5

2008-03-12

"The website clearly stated there were e3110 processors in stock, my account was even charged. I called tech support the next day and they said the product would be shipped by noon. At noon I received a back ordered email as if my order was canceled for someone else. Not a good way to advertise items as in stock if they really aren't."

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Verified
5/5

2006-08-26

"I too found this company on pricewatch while trying to find a E6600. After having problems with multiple companies and preorder fiascos, I grabbed this item right away from isorm. They shipped it right away and were very helpful & professional when I contacted them via telephone. Thank you isorm!"

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
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Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Resolving problems
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Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
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Overall web site
Web site being easy to use
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Verified
5/5

2006-08-26

"I have found this store on PriceWatch, when looking for Core 2 Duo processor E6600 (2.4GHz, 4MB L2). They had it in stock so I ordered right away, together with ASUS P5B Dx WiFi motherboard. ISORM had very competetive prices and no tax, which was important in my decission making process. My order shipped the very next day and arrived as scheduled. It was packaged very well. I had no problems setting up my new Core 2 Duo system with parts I ordered from ISORM. All works well! They have great customer service and fast processing and shipping. I would recommend ISORM to anyone! Thanks guys!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2005-10-18

"I found tihs store at pricewatch.com and noticed they are 5 min from my house. I went into the location to purchase the new Zalman CNPS9500 for my Pentium D 840. I was having a heat problem (53 C idle; 70 C when 100% CPU)using the Zalman CNPS7700. The 9500 is a GREAT product! (45 C idle; 60 C 100%CPU). I also use 2 120 cm fans in an antec p160 case. Great guys, service and PRICES!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Overall technical support

Verified
5/5

2005-08-15

"Bought a Hyundai L90D at a very good price.
Initially made the order for pickup. They called when they found out the next day that there would be a wait of up to 5 days. They gave me an option of a deposit refund or to hold on and wait and have it shipped to my house. A choice!
I decided to wait and 2 days later it arrived by courier at my door, no dead pixels no defects.
The _only_ issue was that I didn't receive an invoice which was corrected immediately with a short e-mail.

Highly recommended.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products on-time
Overall technical support
Being easy to reach
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-08-14

"bought the "ISORM Intel 1.6ghz Centrino ASUS Z91E" from these guys. one of the best built laptops i've seen or at least compared to my other friends who've bought theirs through major retailers. A++ transaction in terms of quality, performance, price, and shipping. laptop came loaded with just about everything you'll ever need including the carrying case and a long lasting battery. card reader, DVD/CDRW ,Intel wireless adapter, easy to upgrade when i see the need for it, and my favorites... very light and very quiet. ship time was ultra fast. the crew took care of me. these guys will definitely get my business when i go for a 64-bit gaming system, and would recommend them to anybody."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2005-08-11

"Bought an ASUS Geforce 6600GT card from these guys and it arrived fast and works great. Will return for more."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy