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Verified
5/5

2014-11-07

"Good price , quick response, convenient."


Verified
5/5

2014-11-07

"Great, fast service and email delivery of my purchased download code for Office 365. Great price as well!"


Verified
5/5

2014-03-08

"Great price and service. My software was delivered super fast. They will be my #1 choice for buying software."

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Verified
5/5

2014-02-28

"I ordered MS office professional 2013 in the evening and received an email the next morning with my key code. I had an issue with the key code and emailed them, they responded immediately and fixed the problem. Great customer service! Thank you for being quick to address my issue and fix it. I will definitely be back to purchase from them again and highly recommend them to others."

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3/5

2013-12-07

"It would seem that a previous complaint, made by myself, was in error. To whit: This company provides good products for a competitive price, so I ordered a software package for download. However, I was very disappointed that the product download key would not be made available to me for at least 60 hours after ordering and paying for it, due to the fact that the order was placed after business hours on a Friday. When I complained to the company about the delay, I was informed a mere 20 minutes later that a full refund would be issued to my credit card.

My mistake was in not noticing the print on the website which does say products ordered outside business hours will be processed the next business day. I should have read more carefully before placing my order, since expedience was extremely important at the time.

Lesson learned. I have since purchased the product elsewhere, but I would not discourage others from dealing with this company henceforth.
"

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Verified
5/5

2012-11-27

"Ordering with itfactory was so simple. Web navigation was good and received my download key quickly."

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Verified
5/5

2012-11-16

"Very good price. Awesome delivery...was able to download Office right away. I will go to them again for my net software buy."

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Verified
5/5

2012-02-07

"reasonable price on the windows outlook than any place I've ordered from. stay away from any of the common places like Best Buy, future shop or staples. the ordering process is easy and shipping is even easier from other places like amazon when in Canada."

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Verified
5/5

2012-01-30

"We had an excellent experience dealing with iTFactory. The order went very smoothly and we had the product within 3 business days. Gregory on the on-line chat was especially helpful."

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Verified
5/5

2011-12-14

"Quick, painless and prompt. Parcel arrived the next day"

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Verified
5/5

2011-12-14

"Excellent. Was surprised how quick I got the order. Much better than Big stores like Staples. Ordered DEC 8 and Received DEC 11."

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Verified
5/5

2011-12-08

"I don't give 5 stars generally for reviews...but I am thoroughly impressed with itfactory. Both live chat and phone customer service were extremely professional and knowledgeable. Great price and Prompt delivery."

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Verified
5/5

2011-12-08

"Recommend HIGHLY!!!! Our sysadmin needed the Windows Server software quickly. I spoke to the Itfactory customer service and they verified for us that it was in stock. It was delivered next day saving us huge headaches. Itfactory will be our first stop the next time our office needs additional software."

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Verified
5/5

2011-11-23

"Prompt service, seemingly ALWAYS the best price. I will definitely shop here again. "

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Verified
5/5

2011-11-09

"Upon phoning in my order they were very helpful,patient,answered any questions I had . They were courteous & completed our order very quickly. I was happy I found them. I would definitely recommend them to anyone. "

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