"ILGM are UNBEATABLE in the quality and Customer Service of there products! I have ordered and grew other seeds from other suppliers with no where near the results that I get from growing their seeds. I don’t know how they do it, but they DO! I have ordered from solely them now for the past 5 or 6 years and had my uncle use them for his last grow just this year and it’s been perfect the entire way. He even grew some of the largest buds he’d ever grew. Turned him right into an ILGM customer for life. I had an incident one time with one seed not sprouting, they sent it right out with no questions, and once where they seemed to have been, on purposely, crushed by someone at the mail department and they sent me the complete order back out the next day and asking me if they could do ANYTHING else for me to make me happy! You do NOT find that sort of Customer Support nowadays, you just don’t. Best seeds, best prices with shipping, best support! Nuff said!"
"Seeds are great, any issue, quick resolution. Thank you for
being reliable."
"The first package sent had been opened somewhere along the way and the seeds were removed. The empty package was not sealed when it arrived (no attempt was made to hide the fact that it was opened). ILGM stood by their re-ship policy and the replacement shipment was received in good shape. Oddly, the two shipments were delivered on the same day. I have no knowledge at this time as to the vitality or strain accuracy but will report back once I do.
The main point of this review is as I previously stated;
ILGM stood by their re-ship policy and the replacement shipment was received in good shape.
Thanks to all ILGM Support Angels who helped make this a happy ending!
"
"I ordered fertilizer and they made a small mistake on the shipping address. I contacted them and they replied right away letting me know they would resend my order at no charge if I didn't get it. The order didn't make it to my house but was left at the post office on a Saturday and I picked it up first thing Monday morning. They give lots of good growing information and can't wait to see how the fertilizer works. I'm sure it will be great! "
"I have ordering from here for several years now and have always been happy with the seeds and germination policy.
7 duds and replaced with 10.
Ordering is always discrete and many ways to pay.
They offer many buy 10 get 10 free deals throughout the year.
They have a loyalty rewards program for customers.
Customer service has always gone the extra mile to make me happy.
Robert Bergman offers quality seeds from Amsterdam."
"We just can't stop buying the 10 for 10 and mixed pack Bargains from ilgm! The seeds are great and guaranteed to germinate there's all the info you would need in the Bible to grow and the delivery is pretty darn quick! Um not to mention awesome smoke! Ilgm is the best seed bank ever"
"I ordered one of their signature strains and was excited to grow them. Either their genetics are terrible or more likely they sent me the wrong seeds. Only one of the plants looks remotely (or smells like, or is growing like) like what I ordered. The amount of time and money invested start to finish makes this even worse, especially considering they are one of the most expensive seed vendors to start. To top it off, I reviewed the strain on their website detailing my problems with photos but they will not post it, which is why I am here."
"Customer service responded back fast about my questions. Will definitely be ordering from them again "
"Always quick responses and always stand behind their products."
"They are the best! Customer service second to none"
"Very fast delivery and product is spot on !!"
"I really like that my order and seeds are guaranteed,,, thank you ILGM..."
"Very happy. ILGM went above and beyond to make sure I got my order. Excellent customer support. Quality seeds. Price? You get what you pay for."
"ILGM stands by their products. i was leery of sending cash but have done so for 3 years with no problems. the seeds grow into yummy marijuana plants with great yields. infinitely better than growing with clones. thank you Robert and ILGM. you've got my business... a very happy customer, susan"
"I had an issue with seeds not germanitating. I was becoming frustrated with the amount of time it was taking to get a response but when I did things were taken care of immediately and in a professional manner. I will definitely spend my money with ILGM in the future. Thanks guys!"