ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
4.70/5
Shipping & packaging:
4.83/5
Customer service:
4.72/5
Return/Replacement policy:
4.82/5

5/5

2019-05-06

EXCELLENCE in SERVICE & GUARANTEE

"They have some of the best customer service in the “retail” industry! They will help every step of the way. 100% germination guarantee makes it stress free and worth every penny!! ABSOLUTELY NO HASSLE CLAIMING FAILED SEEDS!! Speedy replacements shipping as well as order shipping! Great seed shop! I recommend it to everyone!!
GET YOUR GROW IN!!!
ILGM is a great way to start or Supply your operation!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-05-05

Simply Fantastic!!

"My whole experience with ILGM was fantastic. From customer service to delivery can't say enough good things. Planted 5 seeds and they all came up. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2019-05-02

Outstanding Customer Service

"ILGM offers great products at great prices. More important is the fact that they guarantee delivery. If a problem arises, they are quick to rectify the problem. Shipping speed is simply outstanding! You can not go wrong ordering from ILGM. I highly recommend ILGM and I have not evem looked at another seedbank since I started using ILGM. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-30

Excellent Customer Service-

"First order did not arrive. They where quick to re-send my order with no issues! Second order DID arrive shortly thereafter."


5/5

2019-04-27

Fantastic customer service and fast delivery!

"So far so good! Very happy with ILGM. Payment was through bank transfer and completed fine, delivery was amazing also... from ordering to recieving the products it took no more than 2 weeks. Definitely buying from these guys again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-24

Worry free!

"Each year I order, I am even more pleased! The customer service is top notch! Prices are excellent! Delivery fast - I mean seeds at my mailbox in 4 days! NEVER have had seeds not germinate! Easy and secure payment methods! Trust me, you can trust ilgm!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-24

Great service

"Great service, very happy would definitely recommend "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-24

Great customer service

"The staff at ilgm are very polite and have addressed every need that I have had with my order. They have a customer for life"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-24

Best service of any company on the internet

"Speedy response, customer-focused first and foremost. Top notch business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-23

Great Company

"Ordered White Widow Fem, order cake promptly although two out of five seeds were a little immature (green). Planted those two and one more and all three are thriving hard at 2 weeks!!! Saving the other two for staggered season! Highly impressive!!"


5/5

2019-04-23

Customer Service is Top Notch

"They were absolutely fantastic throughout the whole process. I was starting to get a bit antsy towards the 10 days mark (even though I ordered on a Friday so 2 weekends would be included here) but Jane was great and assured me that even though they had not received payment yet she would send them out on good faith. You don't see that kind of customer service from most banks and it was truly appreciated. I would rather pay a bit more for seeds (although on the sales they run around Spring, they are probably one of the cheaper sites but have the best quality genetics across the board) and have people/a company I can rely on vs the shady info you get with other banks. Will be a lifelong repeat customer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-23

Second time dealing with ILGM, awesome!

"Super fast shipping to the US, less than a week. Ordered from them last year and was vey happy. A couple seeds didn't germinate on my first order, but they took care of that with my second order. My questions were answered quickly. I am very pleased and will definitely do business with ILGM again. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-19

Quality seeds and STELLAR customer service!

"So many options to choose from and the amount of support that they offer for first time growers is actually insane (in a good way). Customer service is excellent, they will no doubt help you with whatever you need."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-17

Customer soport is the bomb.

"Had a little problem, and Zoe our Support Angel was soooo helpful and kind. Got me straightened out super fast.
Have been using ILGM. For years and have had really good success. And there grow bible is top notch. If your a beginner I suggest downloading it. Its free.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2019-04-17

Great seeds and service.

"Seeds arrived in quick time and packaged well. Appear to be good genetics. Dark in color and good size. Will definitely buy from again!"