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Product & services pricing
4.75/5
Chance of future purchase:
4.70/5
Shipping & packaging:
4.83/5
Customer service:
4.72/5
Return/Replacement policy:
4.82/5

5/5

2018-09-10

Hassle free great service

"Seeds came in perfect condition and earlier than the expected time. We had one that didn't germinate and they had no problem sending us a replacement seed immedietly, as to fulfill their germination garuntee. They are all coming along beautifully."

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5/5

2018-09-08

ILGM Review

"Have purchased seeds from ILGM twice, had some issues with the seeds and ILGM replaced them with no hassles. All the orders have arrived quickly. Customer service has been excellent, with prompt replies and quick resolutions. I would definitely recommend them and will use them again in the future. Their site has a lot of info for anyone wanting to learn about growing and all the different varieties that are available."

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5/5

2018-09-07

Excellent service

"Received seeds in Australia 11 days after placing order, communication with ILGM has been excellent. I can highly recommend these people to supply faboulous seed."

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5/5

2018-09-05

Excellent customer service.

"Had a little trouble with shipping however they stayed with me until I was made complete.
Very good company!
"


5/5

2018-09-05

ILGM great reseller

"ILGM customer support was excellent. I received my seeds in a week. I would recommend ILGM to anyone"

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5/5

2018-09-03

On point!!

"Very satisfied with my order"


5/5

2018-09-03

I've t

"I'm very happy got my order in sooner than I expected.great support and understanding great work guys I'll give you all ten "

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1/5

2018-09-01

Customer service is a (bad) joke.

"I have ordered from them many times. They struggle greatly with credit cards. For two days I tried. Then on the 3rd day I got through. They double charged me and sent double order. I saw it right away and notified them. They took two days to answer. We sent out BOTH orders yesterday!!?? Tried contacting them- impossible to get a human. These unbranded seeds haven't done well for me in the past. I am looking for another seedbank."

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5/5

2018-09-01

Super fast international postage.

"Super fast international postage to Australia,great communication. A pleasure to deal with. Will definitely be back. "

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5/5

2018-08-31

Great service and top quality products

"This is my second time ordering through ilgm. Both time’s it would seem that the first order has been lost in transit. But they were quick to resend the product with no questions asked and within two weeks I happily received my package. They were always quick to respond to emails with great costumer service. I would Definitely recommend 10/10 "


5/5

2018-08-30

A to Z service

"ILGM was a complete joy! Great selection of seeds and awesome specials- easy pay-seeds arrived and the customer support and service was great- a few seeds of my second order didn’t germinate- and they ( Claire) quickly replaced them! I really was thrilled with the A to Z service - Highly recommend ILGM "

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5/5

2018-08-29

Great site

"Logged in. Got the hard to find seeds i wanted. Delivery quick. Not one problem.
stretchgfw
"


4/5

2018-08-24

Ilgm I will return

"Everything went smoothly until I deposited payment into their BOFA account...then it took a little while to get rolling, and I thought I was being scammed... however customer service was communicative and attentive and once the payment cleared I received my seeds quickly. I read a lot of negative posts on the web about ilgm but I found out for myself they are a legit company and have a professional staff and I will order again in the future."


5/5

2018-08-24

very happy customer

"I can’t say enough about the team at I.L.G.M.
My first order was a test being from overseas but no problems
With my order and they germinated just fine and their beautiful plants
My second order I wanted to try some autos I like the idea of
A bumper crop but never came so I contacted customer support
You have to wait 25 days that’s 25 working days Monday-Friday and they sent me out a new order I didn’t even have to
Pay for shipping and the new order came in about 10 days
Very happy customer thanks I.L.G.M.
"

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5/5

2018-08-22

Super Customer Service

"I emailed them and told them that I had several seeds that did not come up. And I was promptly sent replacement seeds Without any question.
I'm not sure whether it was my fault that the seats didn't come up or not but they replace them with no problem.
I feel confident with this company and my other seeds are working fine so far.
"