"I ordered from this site on January 8th 2017 with a rush shipment for January 11th!! By the time UPS RCEIVED THE PRODUCT ICANDY pulled the shipment back. They never returned my calls, they never resent my order to me!! This company is a scam and a disgrace!! Don't ever order from this pathetic site!!"
"I paid a rush fee and priority mail and never received my order. I emailed 3 times and left a voicemail, no response. I have now reported the charge to PayPal in the hopes that they will help me get my money back. This was such a bummer to not only lose money, but make a plan for a party that didn't come through. Do not buy from this site, especially for special occasions, as you will be sorely disappointed."
"I would not recommend this company to anyone. They don't answer their phone. They don't return messages. Chat is sketchy at best (waited over 3 hours for first response; dropped on second). Email responses are delayed. The ordering system is inaccurate.
I ordered candy with wrappers for my son and requested delivery on a specific date. I also paid for the expedited delivery. When checking the status daily I realized it was still showing processing at the last minute. When i finally heard from someone (Amanda, Director of Operations) ... this was her response:
You need to pay for Saturday delivery, if you want to receive this tomorrow. You did not chose the correct processing and shipping times to get this order this week. You chose all the cheapest methods, and the order is scheduled to ship next week, not this week, as the website told you when you placed the order.
The problem with this response besides the obvious rudeness is ... I paid for expedited delivery, the email choices I made when ordering reflected as such and it was NOT cheap in the least.
So again .... I would not recommend this company to anyone."
"The willy wonka bars I ordered I used as invites for my baby shower, they were very cool and impressed my guest. I had a willy wonka themed shower. I loved the proofing process because I forgot to put the date and was able to add it later. The only thing I wasn't crazy about was I wasn't able to write each guest's name their invite, so I had to find a creative envelope! ... Otherwise I loved loved them"
"This company is a scam. They lie about shipping. My product is now scheduled to arrive 2 days AFTER my "guaranteed" delivery date for which I paid $127 for expedited shipping. I wish I could contact someone at customer support but they do not pick up their phone (I tried 16 times in the last 48 hours, voicemail every time). They do not return calls. They do not respond to email, and their "live chat" worked 1 out 9 attempts. During my chat session, "Becky" the rep assured me my product was shipped 2 days ago, on time, and would send me the tracking info. Alas, that was lie as the product actually shipped 1 day AFTER the conversation. I can't believe this company is still in business, they need to be shut down."