ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2011-02-08

"Excellent seller. Fast shipping and Amazing customer support! Best customer support I have ever experienced."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-02-04

"I bought an item from Ice monkey last week. the item doesnt work that good and its not what I thought it would be. i have been trying to get in touch with them, they do not call me back, I phoned them, the phone just kept on wringing, no one answered it. I am very disappointed with them. I am still trying to get in touch with them, I left e-mails, and i left a message on their phone. i would like to send the item back, but I have to speak to someone who can tell me how to send it back."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-03

"My congrtulations to Ice Mnkey for their high regard to Customer Service. I bought two items initially and one arrived imperfect, so I compalined and immediately Ms. Amy took care of it and promised a full Credit to my C.C., so I went ahead and ordered a third item and most probably will continue buying from this company since they stnad behind their products.

Ernie in Seattle 100010440
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-26

"I had a minor problem with an order but Ice Monkey went out of their way to make things right! You'd be hard pressed to find an internet company that works harder at keeping their customers satisfied. I would certainly recommend Ice Monkey to anyone seeking a good deal and great service. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-21

"Oh my gosh! I have ordered a few things from Ice Monkey and I love them. Great prices, fast shipping, and awesome customer service! They are great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-21

"The Postal Service Took alot longer than normal to deliver my order from Ice Monkey. I though maybe there had been a mix-up in the order. Ice Monkey Reps took the time to trace the order. The package was here the next day. Ice Monkey does a wonderful job. I couldn't be happier with their service. They also have great deals.
Jerry Pitts
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A