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5/5

2018-01-05

Great experience, will buy again from this site

"Bought heart necklace for my daughter as a gift. She really loves it, the quality is excellent and it came in a nice looking gift box. The order process was easy , item came very quickly. I asked abuot a few products before I purchases and receive a fast response. My IceCarats review is a solid 5 star! Pleased "


1/5

2017-12-22

Made in china poor quality jewelry avoid at all costs!!

"Poor quality jewelry made in china (had sticker on saying this). Bought a locket that feels like made from plastic. Smaller than expected, didnt arrive in the packaging advertised. Paid £340 when the product looks like soemthing you could buy for £2-3
Bought on the 11th December arrived on the 21st so that good, but only a 30 day return policy. This is a business based in Vancouver so now i have to return to Vancouver even tho i paid a business in the UK
Dont risk your hard earned money!
"


Verified
5/5

2015-01-14

"Ordered as a gift and recipient is very pleased with the product. "

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Verified
1/5

2014-05-24

"I ordered this for a birthday and selected free two day shipping on May 15... The order was shipped on May 23 and the birthday was on May 22, That was not the worst part. I emailed them every day from the 15 asking the order status and an autoreply email kept stating they would "get right back to me" and they actually got back to me EIGHT days late. l am extremely extremely unhappy with the impossible shipping and unresponsive customer service. In fact I have never gotten such poor service from any internet retailer EVER. I could have ordered this from amazon and recieved it on May 20 with free shipping for $20 less.. Never been so unhappy.
"

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Verified
5/5

2012-01-27

"Fine piece of jewelry for the price"

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5/5

2011-12-22

"Great transaction!! Website was easy to use and the shipping was fast. Thanks."


2/5

2011-12-20

"The pictures on your website are very misleading. The pictures make your jewelry look much bigger, I was surprised at how small the locket was. Otherwise everything was nice, quick delivery and looks exactly like the picture. The price was a little high based on the size of the product."


5/5

2011-12-19

"Fast, reliable service. Product arrived in perfect condition and packaged nicely. Will continue to make purchases from Icecarats.com."

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1/5

2011-12-14

"I bought a locket and never heard from them. No shiping update. I call 7 times and leave a mesaage and they did not call me back. I sent email bt no respond. I want my monry back. This website is a scam. Very disapointed ."

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