"Great service. We received our order in record time. thanks!"
"The review process is cumbersome"
"Beth Wenisch is the greatest customer service person I've ever dealt with...and I TEACH customer service."
"Service was great, received my items within a week."
"Good website with a variety of options to fit my needs.
Standard shipping rates are good.
Occationally they send me coupons for discounts on orders.
I have never had a bad product, missed shipment or the need to return anything so that is a real plus in my book."
"Great customer service. Fast free shipping. Great comunication. Lowest prices. "
"Very please with everything about our order. "
"Always a pleasure doing business with ID Wholesaler. Customer service is always awesome! Shipping time is unbelievably speedy. I'll continue to order from ID Wholesaler for years to come! "
"They were very helpful and the printer was shipped very fast. They even called to make sure I had gotten the printer and to ask if I need anything else and told me also who to call for tech support."
"ID Wholesaler always has what I need and has always provided excellent customer service."
"Was very satisfied with my rep & my order."
"I needed an order filled by a deadline. A salesperson (Tom) helped me every step of the way. From picking the right bundle for my needs. to the appropriate shipping method. to making sure that all the items were available in stock to giving my the phone number to validate my purchase and finally having my items shipped and personally emailing the tracking numbers even before they appeared on the online account. needless to say he was on the phone with me several times a day. A great purchase and great customer service you simply can't find anywhere else."
"I have purchased a really expensive ink and also ID card's to a really reasonable price compared to other vendors, really good quality and excellent service i switch my old vendor for ID wholesaler and i would keep it that way thanks guys for such a great product fast shipping and reasonable prices thanks.
Miami FL
FH "
"THE SUPPLIES THAT I ORDERED WERE GREAT; THEY CAME IN A TIMELY FASHION AND WERE EXACTLY WHAT I WANTED. HOWEVER, I TRIED TO ORDER A PRINTER FOR MY COMPANY AS WELL. SOMEONE CALLED WANTING US TO VERIFY ALL SORTS OF INCORRECT INFORMATION ABOUT THE CARD HOLDER. IT WAS VERY FRUSTRATING AND THE WOMAN ON THE PHONE WOULD NOT PROCESS OUR ORDER UNTIL WE VERFIFIED THIS INCORRECT INFORMATION. I HAD TO CANCEL MY ORDER AND PLACE IT ELSEWHERE. BECAUSE OF THE SECOND EXPERIENCE, I WILL PROBABLY NEVER ORDER FROM ID WHOLESALER AGAIN."
"Once you place an order with ID Wholesaler, you are at ease. Emails are sent to you about your order where you can track the shipment. The customer is given a user id/password right away to go online and check their order. There was good communication between the person I was dealing with. He gave me an estimated date of delivery and it was accuarate with the actual delivery date. I highly recommend this vendor."
A rep from ID Wholesaler, idwholesaler, has responded:
“Thank you for your feedback regarding your recent experience with ID Wholesaler. We regret to hear your second experience was not as positive as your first.
As you might imagine, photo ID card printers are often attempted to be purchased fraudulently with the intent of being used illegally. Our customer verification process is designed to protect consumers, and also ID Wholesaler, from this type of fraud. This process helps us prevent the use of stolen credit cards and protects ID Wholesaler from incurring costs related to fraudulent credit card use, allowing us to continue to offer the lowest prices on everything we sell.
In our credit card verification process, the customer is asked a short series of questions related to information available in public records. However, if a customer is uncomfortable with this process, we always offer other methods of verification. Again, this process is in place to protect individuals from a credit card being used fraudulently.
We hope this explanation helps. Thank you, again, for taking the time to provide feedback.
Sincerely,
The ID Wholesaler Team”