"Excellent seller and communication was excellent too with Adam, shipping service good and fast but would be more shipper, I can not paid with international credit card, would be good idea acept this cards or paypal service.
I be happy doing bussines with and be back again!!
Very good Prices!"
"It was great. He helped me determine the number sequence I needed and he knew what kind of badges I ordered last time."
"I called before place the order to check if you have the item that I need on stock. The answer was Yes we have it. I proceed to placed the order and later received an email telling me that the item is in backorder. My feel like I said you yes just to get the sale."
"order place on the 2-28 and today it 3/7. Still have not received the serial number for my product. I have contacted rep and still nothing. very desapointed"
“Thank you for your feedback on your experience with ID Wholesaler.
We apologize that we did not do a better job of keeping you informed on the status of your order, and we thank you for pointing out this opportunity for improvement.
Your account manager will be contacting you with an update on your software order as soon as possible. Please also feel free to contact us at any time with additional questions or needed assistance at (800) 321-4405 x2.
Thank you, again, for taking the time to provide feedback, we look forward to the opportunity to work with you in the future.
Sincerely,
The ID Wholesaler Team”
"You always have the items is stock and ready for immediate shipment.
Great Service."
"Great service and I always receive my orders in a timely manner. "
"My rep "Arick Swayne" is always helpful and thoughtful. My orders are very easy to place as Arick knows his products and makes my job easy. Thank you Arick!!! LeAnn Bush "
"Purchase was simple and easy. Delivery was on time. I would recommend."
"I was very happy with the product i purchased. really fast shipping! recieved a call from customer service to inquire about my purchase. then another call to make sure i recieved it. Great customer service..."
"Very organize and very good customer service Shipping are done on time"
"they told me the items are in stock, and only half was. i relied on them, and only got half of the items, and i can't use clips without a lanyard.....
they were suppossed to get back to me and they didnt....."
“We appreciate your feedback, however, we regret that you are not satisfied with your experience.
In looking at your account, your account manager has been trying to get a hold of you since Thursday, 2/23, to discuss the in-stock options we have available to replace the item on backorder.
We would be happy to work with you to find a satisfactory solution. Please feel free to contact your account manager at 800) 321-4405 x2 at your convenience.
We sincerely appreciate your business,
ID Wholesaler”
"I had no problem with the order, however a call was place by a rep. from Co. can't remember the name, but it was nice he call and introduced himself thought that was nice thanks a lot. Priciing was exellent. I would difinately place an order with your company again.
Thanks
Marylou D. Allonce
Procurement Specialist."
"Justin was absolutely fantastic! Prompt, Professional, and excellent to work with while ordering a printer system. A++!"
"I am pleased with the customer service I have received from ID Wholesaler.
The badge clips I ordered came within the time they were promised and I'm sure the quality of the clips will fit our needs."
"I can't say enough about ID Wholesalers. My Rep Erik is always on top of things. He calls to see if I am in need of supplies. With multiple locations I forget to check, but his friendly calls are nice reminders."
A rep from ID Wholesaler, idwholesaler, has responded:
“Thank you for your feedback on your experience with ID Wholesaler. We are sorry to hear that your experience was not entirely positive.
We would like to assure you that developing long-lasting relationships with our customers based on our high level of customer service, as well as our product and industry knowledge, is very important to our business.
Your account manager has contacted you regarding his miscommunication as well as a shipping update. Please feel free to contact him directly at (800) 321-4405 x2 if you have any questions or need additional assistance.
Thank you, again, for taking the time to provide feedback, we look forward to working with you in the future.
Sincerely,
The ID Wholesaler Team”