"Very satisfied, thank you"
"great Job , the rep followedup and stayed in contact with us till be finish. Will be buying software again."
"An error on the part of your representative created a situation where I would not get my product on time so I canceled the order. I received a phone call the next day that said indeed the items did ship and I now have to pay for expedited shipping. When I stated that I canceled the order I was informed that I now have to pay to ship them back and pay a restocking fee. Again all due to an error on the part of your representative!!!"
"Everyone is very helpful and courteous"
"The order was placed online with ease and was delivered within a week. I wish every company we order from was this easy and stress free!"
"Just great service !!!!!!!!!!"
"Great product with reasonable price."
"Matt is always very helpful. He knows when we typically order each year and is always quick to check up on us around that time."
"Great Service!! Product was received ahead of schedule date."
"Adam was very helpful in placing my order. My order arrived very quickly."
"Always on time with delivery and very personable on the phone!!"
"Arrived a lot faster than what we were told...thanks!"
"Order was incomplete and not received in a timely. Our past experience with ID Wholesaler has always been excellent. However, to date we still have not received our PVC cards and we were not notified ahead of time that there would be a delay. We had to order from another source and cards were delivered the next day."
"It took me three telephone calls and I never received a call back. I did instant chat and got a call right away"
"While I appreciate the support ID Wholesalers gives to their customers, I prefer buying on line to being called at my office by their sales staff.
"
A rep from ID Wholesaler, idwholesaler, has responded:
“Hello,
Thank you for your feedback on your experience with ID Wholesaler.
Two colors of the various lanyards you selected were backordered temporarily. As your account manager knew that you needed the lanyards by a specific date, she attempted to help ensure you knew the status of your order and offer optional solutions. As it turned out, the backordered lanyards shipped only one day after the rest of your order, which was before the order could be caught.
We strive every day to provide exceptional customer service, and it's very disappointing when we don't hit that mark. While we're glad that your entire order arrived in plenty of time, we do apologize for the inconvenience.
Thank you for your business, we hope to assist you again in the future.
The ID Wholesaler Team”