"This company is TERRIBLE with customer service. I went to send back a pair of reading glasses and they would not take the return and wasted my money that I used to send back their product. I was clearly told on the phone by JULIE that all I needed to do was securely package the glasses and send them back before then end of thirty days and I would receive a refund with 1-2 weeks, which wasn't acceptable but I sent them back anyway. I did exactly as JULIE told me and this company sent the glasses back to me and said they could not refund my money because the glasses were missing the little tiny NFL logo on the front and they were not in the original bag. I explained all of this to JULIE before I sent them back and she said that was fine. THIEVES!!!"
"fantastic family business to work with!"
"my experience has been awesome ive been trying to purchase this jersey for a year sense last christmas i visit numerous of websites and all i got was the run arounds i even paid for a similar jersey from another site and havent received it but my luck got better when i visited your website it was quick and to the point no run arounds good job guys keep up the good work i would recommend your site to anyone thankyou and happy holidays to all"
"Ordered a set of vikings magnets and they arrived very quickly in a properly packaged envelope. A little pricey for shipping but can't complain about the service!"
"Julie was extremely helpful. To know I can call and ask questions and she can look at the physical inventory is a true benefit to ordering online. I was asking about the last jersey in a particular size and she found it took it out of inventory and then help me change the order over to overnight shipping. She's one reason I'll refer people to your company and order from there again myself."
"Awesome Customer Service! My item shipped right away and showed up at my front door in perfect condition. Will be purchasing from them again soon."
"DO NOT ORDER FROM THEM! I ordered one simple item. It took 45 DAYS for them to actually ship it! I tried contacting customer service multiple times, but received NOTHING in return.
Edited 3-6-2011
Below they are trying to save face, but the fact is that I did email customer service, did call and no answer, and received no phone calls or emails. If the item is out of stock, note it on the website or let me know. Read the other reviews."
"You should feel confident to buy from here."
"I ordered a gift on Wed 12/22 in the afternoon and it arrived on Friday 12/24 before Christmas!! Didn't expect it to arrive quickly after reading the two reviews here so this really made my day!! "
"All items received on time. Joan even called me regarding switching items for things that were out of stock. Excellent customer service."
"I'm sad to say that my experience is much like the other review I read here. I ordered one item 15 days ago, and it still has not arrived. Every time I check my Order #, it says that it has not been sent yet and is currently being processed. I have tried calling, but only got a voicemail, and today when I called, it just hung up on me twice. I have checked my bank account, and luckily it has not charged me, and I am fine with buying it elsewhere, but I am nervous that this website will still end up charging me since I already gave them my debit card number. What a disappointment! "
"I was very excited when i came across the website for my purchase because i couldn't the jersey anywhere on line or in stores. a friend sent me Idataspots.com link thinking this was going to be great because they were also located in WI and ill will get my purchase soon and in time for a birthday. Well i was wrong and every time i do check the status is says the order is being processed. I am disappointed with how slow its been and i plan on calling today. I wanted to give it at least 7 business days after i realized it wasn't going to be here by last friday but i was sent this link and thought to write about this experience. Wish i had better things to say because i was excited about the website and it looke promising. but i haven't even received it yet im just hoping for the best and that the order is correct and nothing is wrong with it when i do get. Good things come to those who wait. I hope. thank you. "