ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.39/5
Chance of future purchase:
4.39/5
Shipping & packaging:
4.38/5
Customer service:
4.38/5
Return/Replacement policy:
4.38/5

5/5

2020-05-25

so affordable

"The hair came so quick and it is so soft. I got 24”26”28” + 20” frontal which i made into a wig. ANDDDD it’s so affordable!!!! Totally recommend
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

4/5

2020-05-25

silky and smooth

"Honestly , hands down this is the best hair I’ve ever received very silky and smooth
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-22

amazing

"This wig is amazing makes you look really nice house a nice curl pattern to it very thick and long it the best hair I ever had
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-20

nice wig

"It’s a really nice wig. It came in about a week. Very quick and easy to put on. They contacted me very quickly after I messaged them about anything too.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-20

pretty hair

"I loooooove this hair!!!! I’ve worn it crimped and now I have it straightened and it’s so silky and pretty! Can’t wait to order again!!! Thank you Idefine!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-11

Satisfaction

"I order my wig from IDefine and the delivery time was rather quick and the quality of the wig was amazing! The lace was exactly how it was advertised! I will definitely be ordering again..and the price was reasonable..I'm ver very happy! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-05-05

Terrible

"A month and still didnt receive 0 my item. On the site it says to ship 3 to 5 days. Every email i send and ask to stop the order and redund my money, they deflect my question and say its on the way. I will never order from them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-05-01

The wig looked nothing like the video/picture

"I purchased a wig from idefine wigs recently. The wig came fast and it was packaged nicely.

When I opened the package and examined the wig, I noted that the wig was not dense and it did not have the body like the wig in the advertisement. I reached out to them immediately abs requested a refund. After a lot of back and forth with the seller, I was not convinced that they would really refund me my money. Too many things pointed to a scam in hindsight.

When I looked through the comments, I noticed that bad reviews were buried and not easy to find. I also noticed that their website was filled with pictures stolen from more reputable wig websites and they were claiming them as their own.
I should have researched this deeper before I invested my $144.

Buyer beware!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-04-30

impressed

"As my first wig from idifine I am thoroughly impressed!! All I did was cut the lace and put it on, only complaint is the density but everything else was great!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2020-04-30

still looks goods

"I like the unit. My only complaints would be it lost the curls as soon had I co-washed it, but it curls nicely with a curling iron. The other is it's listed as light brown lace but it definitely medium brown. I'm a fairer skinned black women and I have continually apply foundation or concealer to blend the lace in. The hair quality is very good and sheds a little. Have had it installed for a week and still looks goods.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-04-29

natural

"Recently purchased this wig just to test out the length and see if I really wanted to cut my hair this short. I was very impressed by how natural it looked and how the lace blended so well with my scalp. I didn’t use any glue , just cut the lace, put on the wig . Everyone thought I cut my hair . Anyways this purchase was definitely well worth it , will def buy again in the future
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-04-28

super long and soft

"The hair is super long and soft ..❤️ I ordered 20inch and I am 5’2 shorty girl so it is super long for me which I love it
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-04-28

definitely worth the money

"This is my first 360 wig and it's definitely worth the money. Fast shipping within 3 days. It's soft and easy to manage. Next time I will get it a little longer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-04-27

love the quality

"Absolutely love the quality and versatility of this wig. Looks natural with little tweaking of hairline. The length is great for the summer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-04-10

perfect color

"The lace is a perfect color especially for a darker complexion. The hair is so soft and flows well. Didn’t have to pluck much for the hairline to look good. If you don’t have this wig in your collection or if you are looking for a beginner wig. This is for you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges