"I have been utilizing ID parts for years for all of the diesels that I own. But what sets them apart from other stores is their customer service. I once ordered an oil change kit, but mistakenly ordered the wrong one. When I called and explained the situation, they were very gracious with me. The last time I called, as recently as last week, I was unsure of the parts I needed to order online. Ruben double checked via the computer and then went to go triple check with another resident expert. It just seems that every time I call they treat me as if I am their most important customer."