"Ordered a Firewire cable - turned out to be defective (eventually ordered another one that works). Asked for RMA on website, sent email - no reply for 2 weeks."
"Store layout was friendly but their billing practices are not nice. An amount for $26.99 that was pending authorization for them to claim their payment came back to me credited on the card this morning. Called them about it. Said it was still pending? What was pending ? The money gets credited back to my card if after 5 days the company that initates the authorization doesnt respond to collect payment. This bites. It messed up my banking. Im never doing business with this company again."
"Ordered a 50 pack of 4x DVD-R's knowing they had a less than average rating. Still they did there job. I got a confirmation email and another email to tell me they shipped it. Shipped thurs and got it monday. No complaints, product works as advertised even though it's generic and was a bit worried. $16 well spent. I'll buy from them in the future."
"I ordered an 2.5' HDD external enclosure and it was shipped on the same day. The enclosure is the cheapest one that i can found. Will shop there again."
"bought a NEW USB2 card as listed on pricewatch for $10 shipped. Arrived obviously used, in a bubble envelope with a home burned cdrom (drivers). Which would have been all fine, but we determined the card to be DOA after testing it in 3 different computers (windows xp). Requested an RMA for an exchange. Took a few days to email me back and tell me that i have to pay an $8 RMA fee to get the card exchanged.
Kept sending me tips on dealing with video card installation issues. The instructions were obviously made up by somebody with less then 1 year or English and probably as much technical experience.
In 10 years of online shopping I have never ran into this kind of crap. I can guarantee you our company will never spend another penny on these thieves."
"This is a good company. They have good prices. I bought a 5-port PCI USB 2.0 card for $9!"