"Last week I ordered a MC9090-G from Glenn Tosco at Impact WMS. I was told the unit would not ship for 5 days due to stock outages. However Impact WMS able to locate the unit in a Motorola warehouse on the east coast and had it Fedex to me the next day. Thanks Guys!"
"I placed an order with this "company" on December 11, 2008 and did not get a peep out of them for a whole month, at which point I emailed support. One "Glenn Tosco" responded, saying that the item was backordered and would be restocked within one week (January 19, 2009). I decided to give them the benefit of the doubt.
Another month goes by and I get nothing. On February 10, 2009, I look up the item on their website. Website says the item is in stock and ready to ship! I wrote another email to support asking them about the final status. To this day, I have not head back from them.
I reported them to Better Business Bureau, and I urge all who have received this treatment to do the same.
There appears to be a nexus between this company and MobileWMS.com
STAY AWAY FROM THESE COMPANIES!"
"I wish I had investigated this company before placing an order. As with everyone else, I've not received anything other than on order confirmation. Cannot contact them by phone or email to find out the status of the order. Planning to initiate credit card charge-back. STAY AWAY FROM THIS VENDOR!"
"I Placed an order on 10/30/2009 and I still did not receive the items ordered. I was charged for the amount of $68.39 for these items. I made calls to this number ***-***-****) several times and no one it’s never available. I also left various voicemails and no one has responded to me."
"Placed order 12/1 for Fedex ground delivery. Charged Credit Card. No delivery by end month - have tried to contact by e-mail, phone and fax - no response in all cases. Going to Credit Card chargeback process. Will not do business again with this site and recommend no-one else goes there until they get their customer service act together !"
"Place my order on 11/5. Received all kinds of official confirmations: processing; picked; shipped. Even got a tracking number. Only problem is that is was for some package going to another state. No response to emails, voice mails, nothing.
Filed a dispute with PayPal. Hopefully, I'll get my money back in a month or two.
I also filed a complaint with the Better Business Bureau (www.bbb.org). Please file one too and help drive this loser out of business!"
"I have the same problem. I placed an order on Nov. 2nd 2009. One week later I am still unable to contact the company to get a status on my order which has not been shipped. This company seems to be very questionable. Stay away from them."
"Same problem as everyone else. Ordered $250 worth of stuff. They charged my card but never delivered anything. They do not respond to voice messages or emails. The fax number listed on their website does not work. The also do business as Mobile WMS. My receipt came form a Glen Tosco. DO NOT but anything from this company."
"I tried to find info on this company after placing an order, getting charged, then not receiving the order. I tried calling and emailing but to no avail. I am beginning to wonder if the good reviewer is not an employee or owner of the company. If my problem is resolved I will come back and add the info. Good luck if you decide to order from this company."
"I have the same issue... Ordered Sept. 11, 2009 and was charged and still haven't received the order almost 1 month from the date. Tried calling, nothing... email customer service, nothing... This is by far the worse company I've ever dealt with. Stay away from them by all means possible!"
"I began purchasing from MobileWMS.com in late 2007. To date I have place 34 orders with the site, all the orders have been delivered on time and without issue. Thanks for the great work!"
"I placed an order on August 19. My credit card was charged on August 19. I received an order confirmation on August 19.
When I received no shipping confirmation, I started calling. And calling. And calling. I have received no answer to 6 voicemails, and 2 emails. 8 days after purchase (August 27), I received an email that my order is being picked. Still no shipping confirmation.
The only voice mail boxes that I can get to are either the operator, or that of Glen Tosco (x116), who is listed at the Better Business Bureau as the COO of the company. Nobody returns voicemail. Nobody returns email. I am thoroughly disgusted.
I will NEVER order from these people again. They do business as MobileWMS.com as well. AWFUL. AWFUL. AWFUL."
"Pretty much the same thing as the other review, except no one even answers when I call. Ordered 10 days ago and charged that day. Haven't received anything, no tracking #, no shipping confirmation, 2 email, and 1 phone call with no response, including one where I said I was going to cancel the charge if they don't contact me.
FYI - www.mobilewms.com is the same company"
"Attempted to purchase a replacement Plantronics stereo Plug-In cable. After 12 days of waiting, I contacted them and was told it was backordered and that it would ship out in another week. 27 days after initial order, with no communication, I finally filed a complaint with PayPal. Got my money back six weeks after my initial order. What a mess."