"Our boiler was down. We ordered our Kunkle replacement and got it the next day. Great Service!"
"Ordered item...paid for item....received email stating a "slight" price increase was necessary ($504 - $789). I called them and was rudely informed that if I wanted the item I needed to pay the difference. DO NOT BUY FROM THEM!!!"
"Like many others are reporting, I placed an order for an item that was shown as in stock with a reasonable price, but after ordering they contacted me to inform me the price would actually be almost 20% HIGHER than advertised, with a 2-3 week lead time! These are clear bait and switch tactics under the guise of 'whoops, we accidentally didn't "update" those prices.' If that were the case, any reputable organization would HONOR the pricing. SCAMMERS! STAY AWAY!"
"We always buy our Kunkle from them. They have a large inventory so get our valves quickly."
"We had an old LMI pump that went out and it was quite old. These folks were able to get us out of a big bind. Thanks again for your quick actions in providing the right pump. You saved the day."
"They will change the price and the delivery date once your order is placed. I received an email after the order was place letting me know that they are behind in updating their prices. I don't know about you but I don't couldn't change the price with my customer after we had an agreement. Poor business practices. "
"Prices were a buck or two cheaper than other websites, unfortunately they send me the wrong item; description was off on their website. First I was told to email them.. after a week of no response I called and was told to email again. After this occurred for 3 weeks I got a little bit testy on the phone so they told me to email them directly. After a few more days I was told that I was stuck with a $400 order and tough luck but we can't assist you.
No refunds, No restocking Fee, No apologies, Just a simple tough luck, move along... Won't ever use these guys again...."
"Found on line easily and had the product quickly. "
"Industrial Zone has most items you will need and with quick service."
"This store had a decent price, but either did not have in stock, or just did not ship as quickly as most places."
"Very quick delivery. Had no issues delivering where I am working vs where my shop is (400 miles away)"
"Poor Communication, delay in responses so I could not modify my order. Phone calls or email communication does not work with this business."
"Product shipped quick and is exactly what I needed."
"Found hard to find Flowjet pump at IZ.com.
Good price and great service.
very satisfied!
thanks!
"
"Quickest delivery from the states I've ever had"