"Always good to deal with. They offer a comprehensive range of products at competitive prices so I can usually get everything I want from the one place. This not only makes shopping online more convenient but also means only one shipping charge, which also helps keep my cost down.

Communication is usually quick provided it is vis their website. The only problem I have had on occasions has been sending emails direct (i.e. Not via therir website)as I suspect some messages end up in their junk email which could potenially cost them business.

As I am overseas, I greatly appreciate their attention to meet my specific requests in regards to delivery and documentation etc. that helps ensure orders come through quickly and cost effectively.

In my latest order they found they were unable to supply one particular item (within the near future) after my credit card had been charged. Whilst they have provided me with a gift certificate for use at some time in the future I would have preferred a credit to my account. Having said that, I am not greatly concerned as I will use the gift voucher for sure, and I appreciate the fact that they accept my overseas credit card as not all US based retailers do.

"

"I found this company on Google shopping advertising a price of $79.95 with free shipping. I called them Monday 7-11-2011 to about a DID chain breaker model KM501E. they said they did not have it in stock but would have it the next day to ship but they wanted an extra $12.95 for shipping. when I told my sales person that I had seen them advertising on Google with free shipping they offered me $2.64 off the shipping cost. I went a head with the order as they still had the best price for this tool but I am a bit disappointed. the part did ship the next day and I received it the next day. great service but questionable advertizing."

"Well there was some problems with my order. Firstly it 2 wks after I placed my order before it was realised that a supplier could not fill a part which I had to change and then another part was ordered incorrectly which I had to wait another wk for. Apart from this the communication was good and some small extras were thrown in to cover the shortfall for having to change the order. So apart from from having to wait longer than expected I am still satisfied with the purchase"

"over experience was great. sales rep went out of his way to find parts that were listed as unavailable. shipping was very fast even though i ordered over a holiday weekend, very satisfied with this company and will continue to use it."

"Ordered on Sunday parts here on Tuesday and I live in Texas pretty far from Indy.

Also got all the right parts the first time (unlike the local shop), and was cheaper than the local shop. I would buy from them again......looking at the IXIL dual exhaust for the R6s. "

"Spoke with Dave by phone and he was extremely helpful in locating clutch parts for my older Ducati. Service excellent, price great, fit perfect, shipped right on time. Walking into the Indy store is my next goal. Highly recommend. "

"The staff is very helpful in finding the right parts a equipment for my bike and my son's bike."

"I was initially sent the wrong item - brake lines for a different model bike. Indysuperbikes corrected the issue very quickly. In less than a week I had the correct parts and a shipping label to send the wrong parts back. Very satisfied. "

"Wonderful, except for the "account" feature on the website. It seems that the only purpose of making an account is to store items in your cart, but even when you are logged in the Sign-In entry bars are still visible and there really isn't much to show that you are actually accessing your account (except that your cart is saved). Also, the website will log you off frequently, which is quite frustrating.

The actual experience, pricing, customer service, and speed of shipment were outstanding, earning a 5-star rating just from that. Despite the poor user interface on the website, the shopping experience was great and I will definitely return to IndySuperbikes for future purchases."

"I got some replacement pukes for my woodcraft sliders on my 03 r6. I was very satisfied."

"nice communication , nice product Thank's "

"Excellent Communication. They shipped it out very quickly and I had it at home within 3 days. I also called their phone line and the person was very helpful in answering my questions as to the avaiability and also the estimated time of arrival on my yoshi pipe. Very Cool. Amazing site for bikes and Amazing prices also!!!"

"One of the best internet retailers you will find! i have been into motorcycles for 30 years and indysuperbikes is one of the BEST their staff is knowlegable about whatever i have asked about and every product purchased was in on time when promised and they have the very best prices i'm Sold keep up the good work and i'll keep you at the top of my powersports list!"

"Indysuperbikes was absolutely amazing. I have an older motorcycle and could not find a full exhaust for it anywhere. Indysuperbikes actually called multiple exhaust manufactures directly to see if they could custom bend some headers for my bike. They found a company and kept the price in the same range as the original exhaust I ordered. Hands down some of the best customer service I have ever dealt with."

"indy superbikes did a fantastic and professional job of getting me the slip-on exhaust I wanted fast at the best possible price available on the internet"