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Infinitech Systems

6 reviews
3.34 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-11-07

"Company out of business?? Ordered on 11/2, today is 11/7 and my order still says pending. I called the numbers on the website and the mailbox is full. Called the 877 number on the website and the woman said they dont have this number anymore. Emailed twice in last 3 days - no reply. No whitepages or yellowpages entry. Whats going on?"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
5/5

2004-11-27

"I'm just going to repeat a review I read below: "Although the salesperson has a strong Asian accent, and most times I got their phone mail (I did receive calls back each time within the stated 24 hours, as well as via e-mail went contacted that way) I found that doing business with this company was fine and the prices couldn't be beat." My experience was the same. Infinitech delivered what it promised, and the prices can't be beat."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused

Verified
5/5

2004-11-03

"Great Seller, I bought a 15 minute charger rayovac. Item was received as described. New and in factory sealed packaging. Shipping was real fast because they are in LA. I will order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
Ease of checking order status
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Overall product shipping and delivery process
Ease of checking delivery status
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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Resolving problems
N/A
Overall customer service
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Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
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Verified
5/5

2004-09-01

"Although the salesperson has a strong Asian accent, and most times I got their phone mail (I did receive calls back each time within the stated 24 hours, as well as via e-mail went contacted that way) I found that doing business with this company was fine and the prices couldn't be beat."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
N/A
Being easy to reach
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

zb
Verified
1/5

2004-04-15

"Placed the order almost a month ago. They have claimed the item was in stock but it was not. They charged me. They claimed they shipped product but I have not received it. I have made several attempts to get the tracking number via e-mail and phone, they have not sent the tracking number. They are not answering. Their answering machine has become full recently. During the credit transaction, they have provided a disconnected phone number to the bank."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-12-15

"Great prices, excellant sales dept. and awesome service. 2nd time buyer and planing to use this seller in the future. Service cannot be beat anywhere. Packages delivered to my door same week and customer serviced followed up after each delivery.

Way to go!!!
Respectuflly,
Ken
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability