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Product & services pricing
3.91/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.44/5
Customer service:
3.60/5
Return/Replacement policy:
3.21/5


Verified
1/5

2024-10-08

Still have not received my order

"Still waiting for my order from you "

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Verified
5/5

2024-09-30

"Great price. Easy to use website.
Thanks
"

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Verified
1/5

2024-09-28

I’m still waiting on my order status it’s been 7 days of the order been placed

"I’m still waiting on my order status it’s been 7 days of the order being placed. I’ve called the parts department several times and no one answer my calls.Smh horrible !"

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Verified
5/5

2024-09-27

kevin was great!

"We were in a pickle! So glad i connected with Kevin over there who was able to walk me through the process and help us get the part we needed!"


Verified
1/5

2024-09-27

Bad communication

"Ordered some parts through their website, was charged that day. The charge was reversed a few days later. I reached out via phone call and email, and they took an entire week to tell me the part was not even in stock. They offered a refund and they charged my account a second time just to send the money right back. Everything felt unorganized and unprofessional. Would not recommend ordering parts from this dealer. "

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Verified
5/5

2024-09-27

Infiniti product

"Very easy to order good and reliable "


Verified
5/5

2024-09-25

Easy peasy

"bought struts for my '08 G35 trunk lid. Ordering was easy and fast. "


Verified
5/5

2024-09-25

Reliable & Dependable

"I have bought a couple service parts from Orland Park's Infiniti dealership. The Parts department is helpful and have provided very good customer service each time, when their assistance was needed. "


Verified
2/5

2024-09-23

system kept not accepting my email address. It was finally accepted.

"ordering a part online was not user friendly."


Verified
2/5

2024-09-21

No updates on part shipment yet

"Still haven’t heard anything on "


Verified
5/5

2024-09-19

Awesome!

"Best prices on the net! They saved me sooo much money on my control arms I have budget left for tires. "

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Verified
5/5

2024-09-18

EXCELLENT SERVICE

"Excellent Service & products"

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Verified
2/5

2024-09-12

REALLY Slow Shipping

"2-weeks and still waiting. Web site said in stock and ships in a few days, and email update (post 1 week) next notice states part received, and will provide an email update when shipped. Although the price was great, I'm not a very happy customer. Hopefully, once the art is finally received it's an actual Infiniti part and not a knock off.
"

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Verified
5/5

2024-09-09

easy checkout

"price was very competitive to other dealer"


Verified
5/5

2024-09-05

Great service !

"Happy with my order it’s been two months everything seems to be going well . Thanks again Infiniti Orlando ! "