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Product & services pricing
3.88/5
Chance of future purchase:
3.89/5
Shipping & packaging:
3.41/5
Customer service:
3.60/5
Return/Replacement policy:
3.28/5

Verified
1/5

2024-03-10

Communication

"I called 3 times to make sure the piece I was getting was the right piece and All 3 times they told me “ya the piece your looking for changed numbers so now it marked as this piece and because of that I got the wrong piece "

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Verified
5/5

2024-03-08

fast shipping

"good price and excellent service, very satisfied"

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Verified
5/5

2024-03-08

Easy to use Web Site

"I found it very easy to use the web site."


Verified
1/5

2024-03-08

Not a good retail experience

"They have the parts in stock. Yet when you order. They wait for your to come in from hub. Take a week. Amazon is faster. "

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Verified
4/5

2024-03-07

Nice price

"Way cheaper than 99% of dealers."

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Verified
5/5

2024-03-05

Fast Delivery and Great Service

"Very helpful on the phone, helping me verify product for my QX60. Delivery was unbelievably fast. "

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Verified
5/5

2024-03-05

Always a good experience

"I have ordered from Infiniti of Orland Park numerous times and have always had a great experience with no problems. "

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Verified
5/5

2024-03-05

ORLAND PARK EXCELLENCE!

"My experience has always been superior! "

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Verified
5/5

2024-03-05

Good pricing and quick delivery!

"Infiniti of Orland Park had the part I needed at a lower price than every other Infiniti parts site that I checked. They also shipped my part very quickly. Overall great experience!"

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Verified
5/5

2024-03-04

Hood Cable

"Cable came very fast! great Service. "

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Verified
5/5

2024-03-04

Ordered Replacement Parts for QX60

"Ordered a courtesy light for my 2014 QX60. Was excited to find the part here for a great price. Arrived quite quickly. Popped it in, works perfectly!"

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Verified
5/5

2024-03-03

Great experience

"Part was delivered quickly and for a great price!"

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Verified
1/5

2024-02-26

unexpected find

"Hands down best price on an alternator for a classic Toyota CRV 2004. And with it being literally down the street would have never of guessed it had such a great deal, let alone the part. 3/1/24 1 star is being merciful, can't go any lower. I figure that since it was ordered on Sunday I would already have the part. There are great with stalling e-mails, order received, then processed, but still no order ready for pickup. I'm starting to doubt if I'll get the part at all and then maybe will cop out with an automatic refund. Wanted to have this installed by the weekend but I guess that's not happening till next week when it's likely to be freezing out. Total waste of time and let down, so much for a great deal, then they wonder why no one wants to get dealer parts or service. "

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Verified
1/5

2024-03-01

WTF

"I ordered a part from this place never got anything. "

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Verified
5/5

2024-02-08

Best prices for OEM hands down!!!

"They have best prices on the planet for OEM!!!! Keep it up guys!!! Keep them low low prices. I am about to order more stuff!! Also if you sign up you get bigger discount on first purchase!!! DO IT!! Love you guys thanks!!!!!"

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