"Very helpful,friendly and responsive. Received my order promptly. Helpful by phone even after the sale!"

"The sales associate helped me with my questions and purchase
via our phone conversation."

"The telephone support while ordering my supplies was EXCELLENT. Although I haven't installed the job yet (next week), I have unpacked, and checked the supplies. They all seem to be high quality. A pleasure doing business with you. Eric Aull"

"Doug Herman was fantastic!"

"Sales person (Tony) was very knowledgable and helpful. Product came within a few days and was packaged very well. Overall I am extremely satisfied."

"Easy to order over the phone. Very helpful. Rec. item fast. I look forward to installing it and using it."

"Dave was not only very helpful, but also quite delightful! It was a pleasure to deal with a company that still values customer service. He did what he said he would, when he promised to do so, and followed through to the culmination of the appropriate purchase for my project."

"Tony was great to work with and answered all questions. The product was easy to install and works well. However, we have discovered it works best with no space between films. Some of our rooms were not measured correctly (our fault) and we have put about four inches between films thinking it would radiate and be alright. However, this is not the case. So yes great product as long as there is no space between film strips. Thank you Tony for all of the great help on our multiple orders for multiple thermostats (again our fault)."

"Frank was very helpful and knowledgeable about the product."

"product works great...thanks"

"responsive and helpful service. good pricing. fast delivery."

"Ordering floor heating material from Infrafloors was easily done and the product was delivered in just a few days.. The fellow Tony that took my order was informative and quite helpful in answering all my questions and I wouldn't hesitate to use them again. Andrejs "

"I really appreciate the initiative Tony took in contacting me to verify my order. I had a misunderstanding that he patiently and professionally explained and saved me some money as a result. He was very helpful in expediting my order in the time frame I requested. Also, later when I had specific questions on the installation and operation of the heating system, he was very knowledgeable and helpful. I decided on another thermostat and he facilitated the return of the one I ordered and recommended a more appropriate thermostat that matched my needs.
I have already mentioned to friends and family how lucky I was to have found Infrafloor on line and took a chance without a reference.
Thank you Tony once again for your help."

"everything is great .thank you"

"Tony was outstanding. Product is not installed yet, the jury is still out on how well it works."